GotKardGotKard Technologies
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NovelVox Agent AcceleratorNovelVox
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Related Products
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About
You and your team will generate a powerful contact list (Lead Generation) with an every GotKard shared. At the same time GotKard increases recipient interaction with your business at least by three folds. For us at GotKard it is simply connecting you and consumer for a stronger relationship. We just facilitate. GotKard is a Network Relationship Management solution that support you to create a perfect introduction of your business to potential customers. GotKard increase visits to your website and social media pages instantly while increase potential customer interactions such as emails, calls and call back requests. Simply download GotKard from App Store or Play Store to start. Link all your social media pages and profiles to your business card on GotKard and share to build customer contact lists automatically. Export your contacts from phone via GotKard for the benifit of email campaigns and achieve zero bounce rates.
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About
NovelVox’s Agent Accelerator empowers agents with a 360-degree view of customer information that allows them to offer a personalized customer experience and lightning-fast service. This powerful solution significantly reduces Average Handling Time (AHT) and waiting time, improves First Call Resolution (FCR), and increases customer satisfaction. The all-in-one desktop gives a single interface and a single view to agents as they interact with multiple applications but provides a seamless experience for customers. With the caller data display containing details such as caller name, address, contact details, past transactions, and ticket status, agents call customers by name and eliminate making customers repeat their requests. With all details handy, an agent can address concerns in a personalized manner and at a much faster pace, in addition to chatting with other agents to get timely information while assisting callers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses interested in a solution to increase customer visits to their website, social media and promote their business
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Audience
Businesses searching for a contact center solution to deliver personalized experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5.22 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGotKard Technologies
Founded: 2015
United Kingdom
www.gotkard.com
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Company InformationNovelVox
Founded: 2008
United States
www.novelvox.com/unified-agent-desktops/
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Categories |
Categories |
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Contact Management Features
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
BMC HelixGPT
Calabrio Call Recording
Finacle
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Entra ID
Microsoft Excel
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Integrations
BMC HelixGPT
Calabrio Call Recording
Finacle
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Entra ID
Microsoft Excel
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