GoSurvey vs. ReviewInc Comparison


GoSurvey Techgrains Technologies	ReviewInc	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users. 64 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 378 Ratings Visit Website FormAssembly FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to eliminate the manual work of form building and data cleanup. Collect, connect, and control AI-ready data faster than ever before. FormAssembly Atlas redefines enterprise data collection and automation. With your built-in AI assistant, Fai, you can instantly create branded, compliant forms, automate complex workflows, and connect clean, structured data across your entire tech stack. Ready to give FormAssembly a try? 525 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website Float Float.com is the #1 software for profitable resource management. Designed to give Operations and Finance leaders the insight and foresight they need to achieve profitable delivery at scale, with the right talent in place. Unlike spreadsheets or clunky PSAs, Float offers a clear, centralized view to schedule teams, plan capacity, estimate work, and track margins in real-time so that you can keep your people and profits on track. 4,500+ of the best professional services teams worldwide already choose Float to: ✔️ Schedule resources: See who’s working on what and when, with a live schedule. ✔️ Plan capacity: View availability, time off, and workloads to prevent burnout. ✔️ Estimate work: Build budgets and track scope changes to deliver profitable projects. ✔️ Scope projects: Align resources, budgets, and timelines from day one. ✔️ Track time: Pre-filled timesheets keep actuals accurate and on time. ✔️ Report: Monitor utilization and margins with live financial insights. 3,787 Ratings Visit Website
About A survey application that allows users to collect data without an internet connection seamlessly using their smartphones and tablets. Our experience along with wide range of industry knowledge, gives us enough power to develop software of any complexity. We provide you with a team to work as your extended team, working from our location. You have full control over the team, priorities and project development life cycle. We deliver your project within the agreed time and budget with well-defined scope and specifications. Fixed price model works best if you have clear requirements. It’s a perfect model for fast-changing projects. With this type of model, work processes and delivery are fully managed by us. We estimate and agree on the particular scope of work (at least two sprints), not the full project.	About ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses searching for a solution to manage their suveys	Audience Business Owners
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing 39 Our prices are based on location and offer discounts for enterprise accounts Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.6 / 5 features 4.8 / 5 design 4.4 / 5 support 4.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros A great feedback tool that saves you time and effort. It's like a custom-made solution - you can configure it exactly how you want. I love all the different campaigns we can monitor. The reporting and alerts are super helpful for our customer service staff. ReviewInc has a rich data set. It is fantastic at its primary capability of reviews management. It is also allows has great reporting, workflows, automations, API's and even appointment scheduling. Of all the reviews platforms ReviewInc collects more reviews than any other. Their emails get into the inbox and their SMS system is highly effective. It's extremely user-friendly. But when I do need help, the team is always there to jump in! When setting up a new client, I love that the system searches for existing review sites. And the word clouds are helpful to show our clients a visual of where their reputation stands. ReviewInc has helped us balance the playing field against rogue negative reviews. In our industry, we are virtually helpless to defend ourselves against unfair, unreal and bogus reviews. Of course, we have legitimate unhappy customers, but that is a tiny fraction of our patients who absolutely love us and our work. With ReviewInc, we are able to find out about legitimate complaints more quickly and help rectify the situation. Cons High price, i didn’t find any more cons, i recommend it. I wish there was a way we can import our own templates for the emails we send out. The system is rich in many features. It takes some time to learn all the ins and outs of the program. No cons, really! The only thing I can think of is that it would be nice to be able to respond directly to ALL reviews within the system. Right now I can only respond to Google and Facebook reviews within the platform and have to go to Yelp, Mapquest, etc. to respond to those. I am going to speak with them shortly because some of their analytics are not quite correct. Other than that, absolutely no complaints.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Techgrains Technologies Founded: 2014 India www.gosurvey.in/	Company Information ReviewInc Founded: 2012 United States reviewinc.com/
Alternatives Industrytics	Alternatives ReviewIgnite
CheckMarket	Reviewzi
SurveyOL SurveyOL.com	LocalImpact
SurveySparrow	Birdeye
SurveyLab View All	GuestTouch View All
Categories Customer Experience Supported Customer Satisfaction Supported Employee Engagement Supported Lead Capture Supported Market Research Supported Survey Supported	Categories Complaint Management Supported Customer Communications Management Supported Customer Engagement Supported Customer Experience Supported Customer Feedback Supported Customer Journey Mapping Tools Supported Customer Satisfaction Supported Customer Success Supported Employee Communication Tools Supported Event Check In Supported Internal Communications Supported Reputation Management Supported Review Management Supported Social Listening Supported Survey Supported Team Communication Supported
Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Not Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Not Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Supported Lead Capture Features Business Card / Badge Scanning Not Supported Dashboard Supported Data Extraction Supported Lead Distribution Supported Lead Notifications Supported Lead Nurturing Not Supported Lead Qualification Supported Lead Scoring Supported Online Forms Supported Market Research Features Benchmarking Not Supported Compensation Management Not Supported Data Management Supported Email / Online Not Supported Face-to-Face Supported Panel Management Not Supported Paper-Based Not Supported Phone-Based Not Supported Sample Management Not Supported Statistical Analysis Supported Survey Management Supported	Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Not Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Not Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features Complaint Management Features Case Management Not Supported Complaint Classification Supported Corrective Actions (CAPA) Not Supported Customer Complaint Tracking Not Supported Feedback Management Supported Forms Management Supported Issue Tracking Not Supported Quality Assurance Management Not Supported Routing Not Supported Self Service Portal Not Supported Social Media Monitoring Not Supported Survey Management Supported Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Not Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Not Supported Print Management Not Supported Template Management Not Supported Video Content Not Supported Customer Engagement Features Analytics Not Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Supported Customer Journey Mapping Tools Features Action Management Not Supported Attribution Modeling Not Supported Behavioral Analytics Not Supported Collaboration Supported Customer Profiles Not Supported Data Import / Export Not Supported Predictive Analytics Not Supported Surveys & Feedback Supported Templates Not Supported Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Not Supported Event Check In Features Attendee Segmentation Not Supported Badge Printing Supported Data Import / Export Not Supported Data Synchronization Not Supported Guest List Management Supported Guest List Search Not Supported Lead Capture Supported Multi-Event Not Supported QR Codes Supported Reporting/Analytics Supported Ticketing Not Supported Internal Communications Features App Integration Not Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Not Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Supported Mobile Access Not Supported Push Notifications Not Supported Search Not Supported Surveys & Feedback Supported Task Management Not Supported Video Conferencing Not Supported
Integrations Adview Not Supported AgencyBloc AMS+ Not Supported Axis LMS Not Supported Dealer Car Search Not Supported Facebook Not Supported Google Not Supported Hootsuite Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported LinkedIn Not Supported Litify Not Supported MEDENT Not Supported ModMed Not Supported Salesforce Not Supported Stackreaction Not Supported Zapier Not Supported eClinicalWorks Not Supported Show More Integrations	Integrations Adview Supported AgencyBloc AMS+ Supported Axis LMS Supported Dealer Car Search Supported Facebook Supported Google Supported Hootsuite Supported HubSpot CRM Supported HubSpot Customer Platform Supported LinkedIn Supported Litify Supported MEDENT Supported ModMed Supported Salesforce Supported Stackreaction Supported Zapier Supported eClinicalWorks Supported Show More Integrations View All 18 Integrations
Claim GoSurvey and update features and information Claim GoSurvey and update features and information	Claim ReviewInc and update features and information Claim ReviewInc and update features and information