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About

The Dispatch Board is a powerful field force dashboard that enables drag & drop dispatching, integrated mapping of routes, assigned and unassigned work orders, a calendar view of scheduled service calls, workforce resources, etc.This is a central dashboard for resources, work orders, schedules, routes, and more. We understand the importance of communicating with your team while they are in the field. We created a mobile application that allows you to send and receive messages and updates in real time or store and forward if out of coverage. Send directions, tasks, schedules, and orders right to mobile phones and tablets. Your field service technicians can fill in all of the data they need to while in the field through the use of our mobile app.

About

Automate your Route Sales, DSD, and Equipment Service Operations with Prism's End-to-End Route Accounting Software Platform. Streamline your distribution with the all-in-one desktop, web, and mobile software platform that increases sales and drives efficiency across all your day-to-day operations. Prism's mobile solution for route sales managers provides vital tools for faster and more accurate sales and deliveries. It includes invoicing tools that maximize sales and collections tools that prevent the building up of bad debt. Prism's mobile solution for pre-order entry equips sales reps to visit customers and take orders on the go. Prism's call center solutions enable office sales reps to increase sales, create product awareness, and provide superior customer service.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Field Service Management software for businesses

Audience

Distributors and companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Overall route and service software works well. Logging into a remote desktop was not ideal. The original owners really cared about their clients.

Cons

  • Company is a mess, service is terrible, billing is terrible. Overall the culture of the company is really hard to deal with.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GoServicePro
Founded: 2001
United States
www.goservicepro.com

Company Information

Prism Visual Software
Founded: 1993
United States
www.prismvs.com

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Alternatives

Smart Service

Smart Service

My Service Depot
BarcodeApps PRISM

BarcodeApps PRISM

BarcodeApps

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported

Integrations

QuickBooks Online Not Supported
Claim GoServicePro and update features and information
Claim GoServicePro and update features and information
Claim Prism Visual Software and update features and information
Claim Prism Visual Software and update features and information