Globys TEM vs. Softeligent Comparison


Globys TEM Globys	Softeligent	+	+
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About Let’s face it. No two customers are alike – especially large Corporates with complex structures and processes. But providing highly customized solutions is costly and unsustainable. Our TEM solution couples our B2B portal suite with value add data, workflows and integrations. This well-designed balance ensures your customers’ specific needs are met with an off-the-shelve and cost efficient solution. Telecom costs represent a sizable portion of a Corporate’s expenses, with the majority tied to day-to-day management of employee devices and services. They have business systems and processes in place. And they’re expecting their telecom partners to adapt to their ways – not vice versa. We enable these services to eliminate the manual and costly tasks tied to telecom management.	About Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Companies that want to track and manage telecom costs using a Telecom Expense Management solution	Audience Companies looking for a complete Help Desk solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $250 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Globys Founded: 2008 United States www.globys.com/solution/tem/	Company Information Softeligent United States softeligent.com
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eXsight MTS IntegraTRAK View All	OpDecision View All
Categories Telecom Expense Management Supported	Categories Help Desk Supported IT Asset Management Supported Telecom Expense Management Supported
Telecom Expense Management Features Billing for Data Supported Billing for Voice Supported Call Monitoring Supported Chargeback Tracking Not Supported Contract Negotiation Supported Fixed Line Compatibility Not Supported Internal Cost Allocation Supported Mobile Line Compatibility Not Supported Usage Reporting Supported	Show More Features Help Desk Features Alerts / Escalation Not Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Not Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Not Supported
Integrations No info available.	Integrations No info available.
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