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About

Transform your communications into an asset, not a resource drain. GigTel brings your team together through the most revolutionary, cloud-based communications platform to grow your business in the remote work environment. Streamline your selling processes by working & communicating in real-time, anytime, anywhere. Improve customer experience by getting in touch quickly, on-the-fly, real time collaboration or trouble-shooting (video, chat, text, voice). Rapidly optimize sales and customer conversations through real-time data analytics to make impactful business decisions -- on the fly. Too many companies struggle unnecessarily, from communication problems like complex legacy system maintenance, missed calls or unreliable service. We’re here to help. Rejuvenate your business with an easy-to-use, flexible and affordable hosted platform that unifies your communications and improves company outcomes. We make the transition quick and easy so you can reap the benefits.

About

VoIPstudio is a cloud-based business telephone system created for organizations that require professional communications features without the hassle and expense of owning and managing on-site PBX equipment. With thousands of systems installed worldwide, VoIPstudio is the first choice for companies when selecting a VoIP solution. Its power and simplicity make VoIPstudio perfect for any business, from startups to mid-sized call centers. With VoIPstudio, you get an all-in-one business VoIP solution with no contracts and no hidden costs, available at consumer-level pricing. All our clients get all our features from day one, including a virtual switchboard, virtual numbers, conference calling, call center, call recording, and much more. VoIPstudio also includes advanced communication tools like videoconferencing, screen sharing, or integration with lots of CRMs and other business tools. VoIPstudio is a global company that serves more than 15 million minutes of daily talk time to

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that want a cloud communication platform

Audience

Companies of all sizes that need affordable business VoIP phone service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95/user
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Version
Free Trial

Pricing

$6/month/user
Two simple price plans based on the number of calls you make.

PAY AS YOU GO ($6 user/month)
If you have mainly inbound calls, the Pay as you go plan offers a low monthly fee and a competitive per-minute rate for the calls you make. Inbound numbers from $4.99/month. Outbound calls from 1p/min.

2K BUNDLE ($20 user/month)
If you make many outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month and covers more than 45 countries.

ALL PLANS INCLUDE:
30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, and no support fees.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Seamless transition - GigTel support is excellent - Base pricing is very good - Very easy to learn - GigTel (with Teleringer rep) did quick setup.

Cons

  • - Don't recall anyone mentioning all the fees, taxes, and add-on costs that add about 40% to the bill. Still though we are saving about 30% overall from previous company. - 3 login websites that really should be 1 centralized hub: (1) messaging, (2) fax, and (3) paying bill.

Pros & Cons from Real Users

Pros

  • Easy to use and affordable. Great support. Flat rates make the solution perfect for a small agency. Lot of features that allow us to work like big companies (IVR, call recording, call groups, call forwarding, etc.)

Cons

  • Maybe it is a bit difficult to configure, but the support is very good and they help you to have it running in minutes.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GigTel
Founded: 1951
United States
gigtel.com

Company Information

VoIPstudio
Founded: 2009
United Kingdom
voipstudio.com

Alternatives

Alternatives

Soho66

Soho66

Pebbletree Ltd
astTECS

astTECS

*astTECS
astTECS

astTECS

*astTECS

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Microsoft Dynamics 365
Salesforce
Zoho CRM
Act!
Chrome OS
Copper
DrChrono
GoldMine CRM
Google
Google Chrome
Google Workspace
Microsoft Outlook
Oracle Sales
Propertyware
Sage CRM
Simpro
Sugar Market
Sugar Sell
TaxiCaller
Zendesk

Integrations

Microsoft Dynamics 365
Salesforce
Zoho CRM
Act!
Chrome OS
Copper
DrChrono
GoldMine CRM
Google
Google Chrome
Google Workspace
Microsoft Outlook
Oracle Sales
Propertyware
Sage CRM
Simpro
Sugar Market
Sugar Sell
TaxiCaller
Zendesk
Claim GigTel and update features and information
Claim GigTel and update features and information
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