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About

Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account! Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

About

Create collaborative and fully compliant digital journeys on your platform without changing a single line of code or installing software. Surfly helps thousands of AXA agents sell faster by digitally recreating the in-person sales experience on their platform. Agents and customers collaborate remotely to choose a policy, e-sign documents, and make their first payment. Surfly Co-browsing is faster, safer, and easier to use than screen sharing tools like Zoom, Google Meet, or Microsoft Teams. It enables active, secure, and compliant two-way collaboration that can never be replicated with screen sharing. Why use multiple external tools like Zoom and Docusign when you can just do everything in one Surfly Session? Upload, review, annotate, and e-sign any document without ever leaving your own website or portal. Surfly’s solution is flexible enough to work on the fly without any integrations as a virtual layer on top of your existing platforms.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

System administrators, remote working users, developers

Audience

Companies searching for a solution to manage and improve their online interactions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5
Standard: from $5 per month
Advanced: from $80 per year
Enterprise: from $100 per year

Pay only for what you use!
Free Version Supported
Free Trial Not Supported

Pricing

$26/per month
Enterprise pricing based on session minute bundles and not agent price
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 2.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The web client is the standout feature. It allows me to connect to my home PC from a restricted iPad using only the Safari browser. The permanent link feature makes access incredibly fast and simple. The connection is stable and the quality is high enough for reading text and browsing, which is exactly what I need.
  • Security: the service works over the HTTPS protocol, which includes AES encryption. Integrated with Chrome Extention, Telegram, Jira Service Desk, Zendesk, available for Windows, MacOS, Android, and Linux. It's free for non-commercial usage. Connect from browser.

Cons

  • Some useful features, like Black Screen mode, are premium and need to be unlocked. It would be better if these were included for free personal users.
  • No iOS app. But now I'm using Android so it's not a problem.

Pros & Cons from Real Users

Pros

  • Several things: 1) Ease/Simplicity of setup & use 2) Technical knowledge not necessary 3) Budget friendly 4) Compatible with Apple, Android & Windows

Cons

  • There are currently no cons. I will update again after 6 months of use.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Getscreen.me
Founded: 2018
Cyprus
getscreen.me

Company Information

Surfly
Netherlands
www.surfly.com

Alternatives

Alternatives

AnyDesk

AnyDesk

AnyDesk Software

Categories

Remote Desktop Supported
Remote Support Supported
RMM Supported

Categories

Co-Browsing Supported
Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Supported
User Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Not Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Integrations

Zendesk Supported
AWS Marketplace Not Supported
Amazon Connect Not Supported
Chaport Supported
Chatra Supported
Formilla.com Supported
Google Authenticator Supported
Google Chrome Supported
Intercom Not Supported
JavaScript Not Supported
Jira Service Management Supported
JivoChat Supported
KonnectzIT Supported
LiveChat Supported
NiCE CXone Mpower Not Supported
Omnidesk Supported
Salesforce Not Supported
ServiceNow Supported
Telegram Supported
XEOX Supported

Integrations

Zendesk Supported
AWS Marketplace Supported
Amazon Connect Supported
Chaport Not Supported
Chatra Not Supported
Formilla.com Not Supported
Google Authenticator Not Supported
Google Chrome Not Supported
Intercom Supported
JavaScript Supported
Jira Service Management Not Supported
JivoChat Not Supported
KonnectzIT Not Supported
LiveChat Not Supported
NiCE CXone Mpower Supported
Omnidesk Not Supported
Salesforce Supported
ServiceNow Not Supported
Telegram Not Supported
XEOX Not Supported
Claim Getscreen.me and update features and information
Claim Getscreen.me and update features and information
Claim Surfly and update features and information
Claim Surfly and update features and information