GetFeedbackSurveyMonkey
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Related Products
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About
Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world.
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About
SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business.
SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started.
Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations.
Take us for a trial run - start gathering feedback now with a free trial.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Global brands that use Salesforce and want to gather insights about their customers
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Audience
Companies of all sizes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSurveyMonkey
Founded: 1999
United States
www.getfeedback.com
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Company InformationSightMill
Founded: 2017
United Kingdom
sightmill.com
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Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Experience Management Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
SMS Survey Features
Alerts / Notifications
Not Supported
Analytics / Reporting
Supported
Audience Targeting
Not Supported
Campaign Management
Not Supported
Contact Management
Supported
Customizable Templates
Supported
Keyword Tracking
Supported
Mass Texting
Not Supported
Message Personalization
Not Supported
MMS
Not Supported
Scheduled Messaging
Supported
Survey Builder
Supported
Template Management
Supported
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Integrations
5X
Supported
Campaign Monitor
Supported
Echoes
Supported
Google Analytics
Not Supported
Kapiche
Supported
KonnectzIT
Supported
QEval
Supported
Salesforce
Supported
Salesforce Agentforce Education
Supported
Slack
Not Supported
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Integrations
5X
Not Supported
Campaign Monitor
Not Supported
Echoes
Not Supported
Google Analytics
Supported
Kapiche
Not Supported
KonnectzIT
Not Supported
QEval
Not Supported
Salesforce
Not Supported
Salesforce Agentforce Education
Not Supported
Slack
Supported
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