Germain UX vs. ServiceNow IT Operations Management Comparison Chart

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

ITRS Uptrends helps organizations achieve 24x7 reliability and performance for web services (websites, SaaS, APIs), so mission-critical transactions work from anywhere, anytime. ITRS Uptrends’ intuitive no-code/low-code transaction recorder simplifies the monitoring setup, driving rapid time-to-value even across multi-vendor/domain business services. We continuously monitor multistep user journeys from 368 nodes in 67 countries to provide full visibility beyond uptime. Alongside synthetic monitoring, our real user monitoring captures service usage and adoption to show IT's business impact. Integrating with our real-time observability portfolio, ITRS Uptrends offers end-to-end visibility of business services across hybrid infrastructures. As a SaaS solution, ITRS Uptrends is deployment-free unless private checkpoints are required to monitor from within a corporate network.

Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. 100% visibility, all the time. Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation. Take control of your data, all in-cloud. groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises.

IBM Cognos Analytics acts as your trusted co-pilot for business with the aim of making you smarter, faster, and more confident in your data-driven decisions. IBM Cognos Analytics gives every user — whether data scientist, business analyst or non-IT specialist — more power to perform relevant analysis in a way that ties back to organizational objectives. It shortens each user’s journey from simple to sophisticated analytics, allowing them to harness data to explore the unknown, identify new relationships, get a deeper understanding of outcomes and challenge the status quo. Visualize, analyze and share actionable insights about your data with anyone in your organization with IBM Cognos Analytics.

Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy.

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network with: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Explore data and get instant insights by searching your corporate data - like Google for your data! Personalized, based on your interests, role, and history. Pin these insights to build personal pinboard/dashboards, share and collaborate on your insights and become truly data-driven. Quaeris is based on GPT (Generative pre-trained transformer), the same technology that drives ChatGPT. With Quaeris you get the security and privacy that your data deserves! Get GPT for your corporate data and enjoy the power of true self-service with Quaeris! Quaeris can be rolled out to team of 10s or 1000s of users seamlessly within a matter of days - without much need of IT, and that is why IT & data teams love us!

IBM SPSS Statistics software is used by a variety of customers to solve industry-specific business issues to drive quality decision-making. Advanced statistical procedures and visualization can provide a robust, user friendly and an integrated platform to understand your data and solve complex business and research problems. • Addresses all facets of the analytical process from data preparation and management to analysis and reporting • Provides tailored functionality and customizable interfaces for different skill levels and functional responsibilities • Delivers graphs and presentation-ready reports to easily communicate results Organizations of all types have relied on proven IBM SPSS Statistics technology to increase revenue, outmaneuver competitors, conduct research, and data driven decision-making.