GeoOp

GeoOp

Geo
5.0 out of 5 stars
ServiceM8

ServiceM8

4.7 out of 5 stars
GeoOp ServiceM8

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GeoOp:

About

GeoOp is job management software for small businesses working in trades and services looking to simplify their day-to-day tasks. Its a complete toolkit to help businesses save 14 hours on admin time a week, win more jobs and get paid faster. Assign jobs, create quotes and invoices, fill out timesheets and integrate directly with accounting software - GeoOp does all this and more. With GeoOp, you can replace annoying and time-consuming paper processes that are holding your business back. GeoOp is our next-generation app that allows Trade and Home/Field Service business to manage quotes, schedule jobs to staff, track job completion, send invoices and get paid faster. The GeoOP job management software helps you feel more in control by bringing all your existing manual processes online into our easy to use apps and web console. Enter client/job information once, and manage your jobs from quote to payment, saving up to 14 hours a week in admin/paperwork.
ServiceM8:

About

ServiceM8 is a cloud-based field service software for trades and service-based businesses. Built exclusively for Apple hardware, ServiceM8 makes it easy for field service organizations to run their business from anywhere, anytime. It cuts admin time dramatically by offering access to a host of tools, including scheduling, invoicing, credit card processing, communication, online booking, forms, reports, and more.
GeoOp:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServiceM8:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
GeoOp:

Audience

Trades and service businesses, mobile workers who need a job management software to simplify day-to-day tasks
ServiceM8:

Audience

Electrical, plumbing, landscaping, IT, cleaning, HVAC, pest control, locksmith, real estate, security, solar, property services and appliance repair industries.
GeoOp:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceM8:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
GeoOp:

API

Offers API Not Supported
ServiceM8:

API

Offers API Not Supported
GeoOp:

Screenshots and Videos

ServiceM8:

Screenshots and Videos

GeoOp:

Pricing

$17 per user per month
Starter
Perfect for businesses with a smaller number of jobs per month
Free Version Not Supported
Free Trial Supported
ServiceM8:

Pricing

$29.00/month
Starter - $29/mo
Growing - $79/mo
Premium - $149/mo
Premium Plus - $349/mo
Free Version Supported
Free Trial Supported
GeoOp:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5
ServiceM8:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5
GeoOp:

Pros & Cons from Real Users

Pros

  • Easy to setup a job, create a booking and assign it to my team. Can adjust timing or days of booking quickly from the app. When jobs are done, invoices and info syncs straight into Xero.

Cons

  • We switched from spreadsheets and a WhatsApp group... so we had to change to the new system which meant getting our team to download and learn how to use it, but once it was all setup and running it saves so much time. My wife thinks it saved our marriage ha ha.
ServiceM8:

Pros & Cons from Real Users

Pros

  • This software provides an all in one management experience. Through it, we are able to schedule work, track progress, get real time updates and information, including messaging and photos. Forms can be created to streamline the process causing us less filing and paper issues for things like safety and maintenance reports. This software has saved us a lot of money and administrative time.
  • With servicem8 you can manage simple or highly complex operations involving invoicing or store data management processes. In terms of field services servicem8 has tools to connect to databases within different clouds, either to manage electronic signatures or online invoicing requiring mobile or routing tools.
  • The fact that the platform is very stable/future proof - due to the fact that it has been designed with iOS in mind! The simplicity of design also shines through, when it demonstrates that a sole trader to the MD of a multi branch business can pick up the APP with basic training and deliver massive efficiency savings - within busy organisations.

Cons

  • I can honestly say I do not have any complainants about this software so far.
  • Within servicem8 we can annotate and prioritize all our work orders depending on which client we want to give more importance at the moment, and that is enough to not give servicem8 a negative review. We liked that the platform integrates so many tools for scheduling processes.
  • The (sometimes) limiting functionality! With this in mind, the clear and transparent reason for ServiceM8’s existence is to remove inefficiency from modern service based businesses. If there is a better way of working, which improves the lot of its core market - they will listen and take all feedback into consideration when developing core product. There are also third party development companies that have and will develop Add-Ons and specific ‘tools’ if and when required.
GeoOp:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ServiceM8:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
GeoOp:

Company Information

Geo
Founded: 2019
Australia
try.geoop.com
ServiceM8:

Company Information

ServiceM8
Founded: 2009
Australia
www.servicem8.com
GeoOp:

Alternatives

ServiceM8:

Alternatives

GeoOp:
ServiceM8:
JGID

JGID

5.0 out of 5 stars
GeoOp:
ServiceM8:
BrandWide

BrandWide

Soffront Corporation
5.0 out of 5 stars
GeoOp:
ServiceM8:
Kickserv

Kickserv

5.0 out of 5 stars
GeoOp:
Jobber

Jobber

Jobber Software
4.9 out of 5 stars
ServiceM8:
Smart Service

Smart Service

My Service Depot
GeoOp:

Categories

ServiceM8:

Categories

Appliance Repair Supported
HVAC Supported
Locksmith Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
GeoOp:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Not Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Not Supported
Dispatch Management Not Supported
GPS Tracking Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Not Supported
Mobile Access Supported
Routing Not Supported
Scheduling Not Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Not Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Not Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Not Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Carpet Cleaning Features

Billing & Invoicing Supported
Customer Management Not Supported
Dispatch Management Not Supported
Equipment Tracking Not Supported
Mobile Access Not Supported
Online Booking Not Supported
Scheduling Supported
Work Order Management Not Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Not Supported
Reporting/Analytics Not Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Supported
Inventory Management Supported
Job Costing Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported
ServiceM8:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Not Supported
Dispatch Management Supported
GPS Tracking Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Not Supported
Commission Management Not Supported
Construction Tracker Not Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Not Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Not Supported
Reputation Management Not Supported
Website Manager Not Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
GeoOp:

Integrations

Xero Supported
AllQuote Not Supported
Deputy Not Supported
FirstVoice AI Not Supported
GoFormz Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
Insightly Not Supported
Johnni AI Not Supported
Motileo Not Supported
Mr Telco Not Supported
Nango Not Supported
Nexley Not Supported
QuickBooks Accountants Supported
QuickBooks Online Not Supported
Workato Not Supported
Zapier Not Supported
magicplan Not Supported
ServiceM8:

Integrations

Xero Supported
AllQuote Supported
Deputy Supported
FirstVoice AI Supported
GoFormz Supported
Google Analytics Supported
Google Calendar Supported
HubSpot CRM Supported
Insightly Supported
Johnni AI Supported
Motileo Supported
Mr Telco Supported
Nango Supported
Nexley Supported
QuickBooks Accountants Not Supported
QuickBooks Online Supported
Workato Supported
Zapier Supported
magicplan Supported
GeoOp:
Claim GeoOp and update features and information
Claim GeoOp and update features and information
ServiceM8:
Claim ServiceM8 and update features and information
Claim ServiceM8 and update features and information