SmartCOMM

SmartCOMM

Smart Communications
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About

GeoComm’s 9-1-1 GIS data management solutions is the only integrated suite of public safety GIS data management tools improving the quality of GIS for both call routing and call visualization, reducing frustration and confusion in 9-1-1 call centers. GeoComm’s GIS data management tools enable your GIS organization to collaborate, edit, quality check, merge, analyze, and communicate with all contributors as well as automate packaging and provisioning of GIS data for 9-1-1 systems across your entire state or region. GeoComm is the only company offering a platform to enhance public safety GIS productivity and reporting providing high confidence in the results which is proven by our 13 state-level GIS customers and over 1,500 jurisdictions relying on this system nationwide. Enables GIS professionals at small, medium, and large jurisdictions to produce and maintain high quality GIS data.

About

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Emergency call centers interested in a GIS data management solution for their call routing and call visualization needs

Audience

Customer Communications Management software that helps companies maximize omnichannel experiences

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

GeoComm
Founded: 1995
United States
geo-comm.com/gis-data-management/

Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com

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Categories

GIS Supported
Indoor Mapping Supported
Law Enforcement Supported

Categories

GIS Features

3D Imagery Not Supported
Census Data Integration Not Supported
Color Coding Supported
Geocoding Not Supported
Image Exporting Not Supported
Image Management Not Supported
Internet Mapping Supported
Interoperability Not Supported
Labeling Not Supported
Map Creation Supported
Map Sharing Supported
Near-Matching Not Supported
Reverse Geocoding Not Supported
Spatial Analysis Not Supported

Law Enforcement Features

Case Management Not Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Not Supported
Dispatching Not Supported
Evidence Management Not Supported
Field Reporting Not Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Not Supported
Scheduling Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Not Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Integrations

Carbyne Supported
First Due Supported
Incept Not Supported

Integrations

Carbyne Not Supported
First Due Not Supported
Incept Supported
Claim GeoComm and update features and information
Claim GeoComm and update features and information
Claim SmartCOMM and update features and information
Claim SmartCOMM and update features and information