SmartCOMMSmart Communications
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Related Products
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About
GeoComm’s 9-1-1 GIS data management solutions is the only integrated suite of public safety GIS data management tools improving the quality of GIS for both call routing and call visualization, reducing frustration and confusion in 9-1-1 call centers. GeoComm’s GIS data management tools enable your GIS organization to collaborate, edit, quality check, merge, analyze, and communicate with all contributors as well as automate packaging and provisioning of GIS data for 9-1-1 systems across your entire state or region. GeoComm is the only company offering a platform to enhance public safety GIS productivity and reporting providing high confidence in the results which is proven by our 13 state-level GIS customers and over 1,500 jurisdictions relying on this system nationwide. Enables GIS professionals at small, medium, and large jurisdictions to produce and maintain high quality GIS data.
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About
The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Emergency call centers interested in a GIS data management solution for their call routing and call visualization needs
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Audience
Customer Communications Management software that helps companies maximize omnichannel experiences
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationGeoComm
Founded: 1995
United States
geo-comm.com/gis-data-management/
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Company InformationSmart Communications
Founded: 2004
United States
www.smartcommunications.com
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Categories |
Categories |
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GIS Features
3D Imagery
Not Supported
Census Data Integration
Not Supported
Color Coding
Supported
Geocoding
Not Supported
Image Exporting
Not Supported
Image Management
Not Supported
Internet Mapping
Supported
Interoperability
Not Supported
Labeling
Not Supported
Map Creation
Supported
Map Sharing
Supported
Near-Matching
Not Supported
Reverse Geocoding
Not Supported
Spatial Analysis
Not Supported
Law Enforcement Features
Case Management
Not Supported
Certification Management
Supported
Court Management
Not Supported
Court Management Integration
Supported
Crime Scene Management
Not Supported
Criminal Database
Not Supported
Dispatching
Not Supported
Evidence Management
Not Supported
Field Reporting
Not Supported
Incident Mapping
Supported
Internal Affairs Administration
Not Supported
Investigation Management
Not Supported
Scheduling
Not Supported
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Not Supported
Content Management
Supported
Email Distribution
Not Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
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