Genuity vs. KACE by Quest Comparison


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About It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.	About KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Smal to mid-sized businesses	Audience Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29.99 per month unlimited $29.99 per company per month with a 30-day FREE trial. Free Version Not Supported Free Trial Supported	Pricing As low as $3/mo/device Please contact Quest sales for additional pricing details and options. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Great Support. Easy to setup and get running. Once it is working there is nothing to worry about. Always new features coming. Great all in one solution. Excellent reporting. Easy to use. Everything I need in a few clicks. Interface clear. All modules are included, no hidden costs. Cons Steep learning curve - it really pays to understand the software. Does lack some nice features, but always being upgraded. Can be a little confusing. Some resources missing, like chatbot, hint in fields on form and more colors themes.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Genuity Founded: 2017 United States gogenuity.com	Company Information Quest Software Founded: 2001 United States www.quest.com/kace/
Alternatives Zulu Enterprise Azul Systems	Alternatives NinjaOne
Setyl	AssetLabs Streamline License Tracker AssetLabs
VIZOR Vector Networks	Certero for Enterprise ITAM Certero
Atera	Ivanti
Vendr Vendr.com View All	ManageEngine Endpoint Central ManageEngine View All
Categories Contract Management Supported Help Desk Supported IT Asset Management Supported IT Financial Management Supported IT Management Supported License Management Supported Network Monitoring Supported SaaS Management Supported SaaS Spend Management Supported Service Desk Supported	Categories Change Management Supported Disk Imaging Supported Endpoint Management Supported Endpoint Protection Supported Help Desk Supported IoT Supported IT Asset Management Supported IT Management Supported IT Security Supported IT Service Supported ITSM Supported License Management Supported Mobile Device Management (MDM) Supported Patch Management Supported Reporting Supported Software Asset Management (SAM) Supported Software Deployment Supported System Monitoring Supported Unified Endpoint Management (UEM) Supported
Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Not Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Not Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Supported Supplier Management Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Not Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported License Management Features Automatic SKU Recognition Supported Central LM Server Not Supported Copy Protection Not Supported History Tracking Supported Node Management Not Supported Online Activation Not Supported Portable License Not Supported Sarbanes-Oxley Compliance Not Supported Timing Rights Not Supported Trial License Not Supported Show More Features Contract Management Features Buy Side (Suppliers) Supported Completion Tracking Supported Compliance Tracking Supported Contract Lifecycle Management Supported Electronic Signature Not Supported Full Text Search Supported Government Contracts Not Supported Pre-built Templates Supported Sell Side (Customers) Not Supported Specialty Contracts Supported Version Control Supported Workflow Management Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Supported Diagnostic Tools Not Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Not Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported SaaS Management Features License Management Supported Onboarding Not Supported Renewal Management Supported SaaS Operations Management Supported Shadow IT Detection Supported Spend Management Supported Subscription Management Supported Usage Tracking / Analytics Supported Vendor Management Supported Service Desk Features Change Management Not Supported CMDB Not Supported Incident Management Supported IT Asset Management Supported Knowledge Base Supported Mobile Access Not Supported Procurement Management Supported Remote Control Not Supported Self Service Portal Supported SLA Management Supported	Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Not Supported License Management Features Automatic SKU Recognition Supported Central LM Server Supported Copy Protection Supported History Tracking Supported Node Management Supported Online Activation Not Supported Portable License Supported Sarbanes-Oxley Compliance Supported Timing Rights Not Supported Trial License Supported Show More Features Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Supported Compliance Management Not Supported Prioritization Supported Release Management Supported Task Management Supported Tracking & Reporting Not Supported Training Management Supported Disk Imaging Features Backup Scheduling Not Supported Bare-Metal Restore Supported Compression Supported Differential Backup Not Supported Disk Cloning Supported Encryption Supported Image Deployment Supported Incremental Backup Not Supported Web Access / Restoration Supported Endpoint Protection Features Activity Log Supported Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Device Management Supported Encryption Not Supported Signature Matching Not Supported Web Threat Management Not Supported Whitelisting / Blacklisting Supported IT Security Features Anti Spam Not Supported Anti Virus Not Supported Email Attachment Protection Not Supported Event Tracking Supported Internet Usage Monitoring Not Supported Intrusion Detection System Not Supported IP Protection Not Supported Spyware Removal Not Supported Two-Factor Authentication Supported Vulnerability Scanning Supported Web Threat Management Not Supported Web Traffic Reporting Not Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Not Supported Self Service Portal Supported IoT Features Application Development Not Supported Big Data Analytics Not Supported Configuration Management Not Supported Connectivity Management Not Supported Data Collection Supported Data Management Supported Device Management Not Supported Performance Management Not Supported Prototyping Not Supported Visualization Not Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Not Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Not Supported Wireless Network Support Not Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Supported Dashboard Supported Network Wide Management Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Supported Drag & Drop Supported Drill Down Supported Email Reports Not Supported Financial Reports Not Supported Forecasting Not Supported Marketing Reports Not Supported OLAP Not Supported Report Export Supported Sales Reports Not Supported Scheduled / Automated Reports Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Supported Inventory Management Not Supported Patch Management Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Supported Server Monitoring Supported Service Configuration Management Supported
Integrations Microsoft 365 Supported AWS AppSync Supported Apple Business Essentials Not Supported Azure Marketplace Not Supported Cisco Meraki Supported Google Not Supported Google Workspace Supported Microsoft Authenticator Not Supported Microsoft Azure Not Supported Microsoft Entra ID Supported Nutanix AHV Not Supported Okta Supported OneLogin Supported Plaid Supported Quest LiteSpeed for SQL Server Not Supported QuickBooks Accountants Supported Ubiquity Supported VMware ESXi Not Supported Workspace ONE Not Supported Xero Supported Show More Integrations View All 13 Integrations	Integrations Microsoft 365 Supported AWS AppSync Not Supported Apple Business Essentials Supported Azure Marketplace Supported Cisco Meraki Not Supported Google Supported Google Workspace Not Supported Microsoft Authenticator Supported Microsoft Azure Supported Microsoft Entra ID Not Supported Nutanix AHV Supported Okta Not Supported OneLogin Not Supported Plaid Not Supported Quest LiteSpeed for SQL Server Supported QuickBooks Accountants Not Supported Ubiquity Not Supported VMware ESXi Supported Workspace ONE Supported Xero Not Supported Show More Integrations View All 10 Integrations
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