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About

It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.

About

Motadata ObserveOps is a unified observability platform that brings metrics, logs, flows, traces, and topology together in one product. Built on Motadata's DFIT deep learning framework, it ingests telemetry from networks, servers, cloud workloads, containers, and applications, then correlates the signals so teams can pinpoint root cause without jumping between tools. The platform runs adaptive AI that does not need pre-training, supports OpenTelemetry-native ingestion, and integrates with Motadata ServiceOps for closed-loop incident workflows. Six deployment modes cover on-premise, private cloud, public cloud, and hybrid setups, including High Availability, Disaster Recovery, and HA-over-WAN for regulated and distributed environments. Over 500 enterprises across 30+ countries use it for full-stack observability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Smal to mid-sized businesses

Audience

IT teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29.99 per month unlimited
$29.99 per company per month with a 30-day FREE trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Genuity
Founded: 2017
United States
gogenuity.com

Company Information

Motadata
Founded: 2010
India
www.motadata.com

Alternatives

Zulu Enterprise

Zulu Enterprise

Azul Systems

Alternatives

Site24x7

Site24x7

ManageEngine
VIZOR

VIZOR

Vector Networks
Vendr

Vendr

Vendr.com

Categories

Categories

Cloud Monitoring Supported
Help Desk Supported
ITSM Supported
Log Analysis Supported
Log Management Supported
Network Management Supported
Network Monitoring Supported
Patch Management Supported
Server Management Supported
Service Desk Supported
SNMP Monitoring Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Not Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Not Supported
Procurement Management Supported
Remote Control Not Supported
Self Service Portal Supported
SLA Management Supported

Contract Management Features

Buy Side (Suppliers) Supported
Completion Tracking Supported
Compliance Tracking Supported
Contract Lifecycle Management Supported
Electronic Signature Not Supported
Full Text Search Supported
Government Contracts Not Supported
Pre-built Templates Supported
Sell Side (Customers) Not Supported
Specialty Contracts Supported
Version Control Supported
Workflow Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

License Management Features

Automatic SKU Recognition Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Not Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Not Supported

SaaS Management Features

License Management Supported
Onboarding Not Supported
Renewal Management Supported
SaaS Operations Management Supported
Shadow IT Detection Supported
Spend Management Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Service Desk Features

Change Management Supported
CMDB Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Supported
Remote Control Supported
Self Service Portal Supported
SLA Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Integrations

AWS AppSync Supported
Cisco Meraki Supported
Expensify Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Okta Supported
OneLogin Supported
Plaid Supported
QuickBooks Accountants Supported
SMSEagle Not Supported
Salesforce Supported
Ubiquity Supported
Xero Supported

Integrations

AWS AppSync Not Supported
Cisco Meraki Not Supported
Expensify Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Okta Not Supported
OneLogin Not Supported
Plaid Not Supported
QuickBooks Accountants Not Supported
SMSEagle Supported
Salesforce Not Supported
Ubiquity Not Supported
Xero Not Supported
Claim Genuity and update features and information
Claim Genuity and update features and information
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Claim Motadata and update features and information