GenticFlowGenticFlow Ltd.
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TechSavve RMMDFWTechPros LLC
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Related Products
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About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
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About
TechSavve RMM is remote monitoring and management software with built-in professional services automation (PSA) for managed service providers and IT teams. It can be installed on a Linux server or, for small-office use, a Windows server, or hosted by DFWTechPros. The agentless collector monitors servers, computers, network equipment, hypervisors and cloud accounts through protocols and APIs, without a separate agent on every monitored device. The platform combines alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal and a password vault. PSA functions include ticketing, service-level agreements, time tracking and invoicing; tickets can also connect with third-party PSA systems. iPhone and Android apps provide mobile access. The software supports IT service providers and internal IT teams that manage multiple customer sites or environments. A 30-day trial is available.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
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Audience
Managed service providers (MSPs) and IT teams that want agentless monitoring and a PSA on their own server.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
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Company InformationDFWTechPros LLC
Founded: 2026
United States
techsavve.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Autotask PSA
Supported
HaloPSA
Supported
Bitdefender GravityZone
Supported
Freshdesk
Supported
Freshservice
Supported
Google Workspace
Supported
Jira Service Management
Supported
Microsoft Entra ID
Supported
Model Context Protocol (MCP)
Supported
Okta
Supported
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Integrations
Autotask PSA
Supported
HaloPSA
Supported
Bitdefender GravityZone
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
Google Workspace
Not Supported
Jira Service Management
Not Supported
Microsoft Entra ID
Not Supported
Model Context Protocol (MCP)
Not Supported
Okta
Not Supported
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