GenticFlow

GenticFlow

GenticFlow Ltd.
Sensebase

Sensebase

Digisens
GenticFlow Sensebase

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GenticFlow:

About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
Sensebase:

About

Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
GenticFlow:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Sensebase:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GenticFlow:

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
Sensebase:

Audience

IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
GenticFlow:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Sensebase:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
GenticFlow:

API

Offers API Supported
Sensebase:

API

Offers API Not Supported
GenticFlow:

Screenshots and Videos

Sensebase:

Screenshots and Videos

GenticFlow:

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported
Sensebase:

Pricing

€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version Not Supported
Free Trial Supported
GenticFlow:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Sensebase:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GenticFlow:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Sensebase:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
GenticFlow:

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
Sensebase:

Company Information

Digisens
Founded: 1994
Netherlands
sensebase.eu/
GenticFlow:

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Sensebase:
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Sensebase:
GenticFlow

GenticFlow

GenticFlow Ltd.
GenticFlow:

Categories

RMM Supported
Sensebase:

Categories

RMM Supported
GenticFlow:

Integrations

Model Context Protocol (MCP) Supported
Autotask PSA Supported
Bitdefender GravityZone Supported
Freshdesk Supported
Freshservice Supported
Google Workspace Supported
HaloPSA Supported
Jira Service Management Supported
Microsoft 365 Not Supported
Microsoft Entra ID Supported
Microsoft Outlook Not Supported
Okta Supported
SentinelOne Singularity Supported
ServiceNow Supported
SnelStart Not Supported
TOPdesk Supported
WhatsApp Not Supported
Zendesk Supported
Sensebase:

Integrations

Model Context Protocol (MCP) Supported
Autotask PSA Not Supported
Bitdefender GravityZone Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Google Workspace Not Supported
HaloPSA Not Supported
Jira Service Management Not Supported
Microsoft 365 Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Supported
Okta Not Supported
SentinelOne Singularity Not Supported
ServiceNow Not Supported
SnelStart Supported
TOPdesk Not Supported
WhatsApp Supported
Zendesk Not Supported
GenticFlow:
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Sensebase:
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