GenticFlowGenticFlow Ltd.
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SensebaseDigisens
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Related Products
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GenticFlow:
About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
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Sensebase:
About
Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
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GenticFlow:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Sensebase:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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GenticFlow:
Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
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Sensebase:
Audience
IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
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GenticFlow:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Sensebase:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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GenticFlow:
API
Offers API
Supported
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Sensebase:
API
Offers API
Not Supported
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GenticFlow:
Screenshots and Videos |
Sensebase:
Screenshots and Videos |
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GenticFlow:
Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
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Sensebase:
Pricing
€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version
Not Supported
Free Trial
Supported
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GenticFlow:
Reviews/
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Sensebase:
Reviews/
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GenticFlow:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Sensebase:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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GenticFlow:
Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
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Sensebase:
Company InformationDigisens
Founded: 1994
Netherlands
sensebase.eu/
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GenticFlow:
Alternatives |
Sensebase:
Alternatives |
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Sensebase:
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Sensebase:
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GenticFlow:
Categories |
Sensebase:
Categories |
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GenticFlow:
Integrations
Model Context Protocol (MCP)
Supported
Autotask PSA
Supported
Bitdefender GravityZone
Supported
Freshdesk
Supported
Freshservice
Supported
Google Workspace
Supported
HaloPSA
Supported
Jira Service Management
Supported
Microsoft 365
Not Supported
Microsoft Entra ID
Supported
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Sensebase:
Integrations
Model Context Protocol (MCP)
Supported
Autotask PSA
Not Supported
Bitdefender GravityZone
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
Jira Service Management
Not Supported
Microsoft 365
Supported
Microsoft Entra ID
Not Supported
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GenticFlow:
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Sensebase:
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