Countersoft GeminiCounterSoft
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Related Products
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About
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.
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About
Transform your organization with modern cloud-based tools that improve performance and communication at every level
Move your organization forward in real time
ThinkTime is designed to work quickly. That includes lightning-fast deployment; easy integration with existing systems; and a user interface that can be mastered in minutes, not hours.
Task Management
Advanced tools to forecast, assign and track work more efficiently
Store Audit
Translating store visits into actionable tasks
Support
Delivering faster, more effective support to your in-store teams
Communications
Personalized content to engage and inform your associates
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies of all sizes looking for an Issue Tracking platform
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Audience
Companies looking for cloud-based tools to improve performance and communication at every level
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCounterSoft
Founded: 2003
United Kingdom
www.countersoft.com
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Company InformationThinkTime
Founded: 2012
United States
www.thinktime.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Task Management Features
Collaboration
Not Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Supported
Progress Tracking
Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Supported
To-Do List View
Supported
Bug Tracking Features
Backlog Management
Supported
Filtering
Supported
Issue Tracking
Supported
Release Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Not Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Not Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Not Supported
Portfolio Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
Task Management Features
Collaboration
Not Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Not Supported
Progress Tracking
Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Not Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Not Supported
To-Do List View
Not Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
Retail Execution Features
AI / Image Recognition
Not Supported
Collaboration Tools
Supported
Data Collection
Supported
Inspection
Supported
Pricing / Placement Optimization
Supported
Product Education
Supported
Product Promotion Strategy
Not Supported
Retail Site Audit
Supported
Workforce Management
Not Supported
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Integrations
CA Flowdock
Not Supported
Usersnap
Not Supported
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