GLPI

GLPI

TECLIB
5.0 out of 5 stars
GLPI InvGate Asset Management

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GLPI :

About

GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory
InvGate Asset Management:

About

InvGate Asset Management is an intuitive IT asset management software created to optimize IT service delivery and support. By leveraging InvGate Asset Management, organizations can experience better cost management and decision making, improve IT support operations and capabilities, promote better risk management, adhere to industry governance requirements, and more. Equipped with unrivaled asset management capabilities, InvGate Asset Management helps organizations to properly manage and secure all endpoints through automated patch deployment, asset discovery, software license management, remote desktop control, change management, software blacklisting with automated removal, and more.
GLPI :

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
InvGate Asset Management:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GLPI :

Audience

IT departments
InvGate Asset Management:

Audience

Medium and large organizations as well as private enterprises in all industries. This solution supports non-governmental organizations (NGOs), government organizations, and educational institutions.
GLPI :

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
InvGate Asset Management:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
GLPI :

API

Offers API Supported
InvGate Asset Management:

API

Offers API Not Supported
GLPI :

Screenshots and Videos

InvGate Asset Management:

Screenshots and Videos

GLPI :

Pricing

€19/month/user
Price (exc.tax) for GLPI Network Cloud:
19€ / month / IT User

Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee:
Basic Level - 1.200 €
Standard Level - 3.600 €
Advanced Level - 12.000 €
Free Version Supported
Free Trial Supported
InvGate Asset Management:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
GLPI :

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
InvGate Asset Management:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GLPI :

Pros & Cons from Real Users

Pros

  • - Very complete ITIL inspired ITSM software. - Automated inventory using FusionInventory - Got various plugins to extend its function (most don't need it). - Got mailgate automation options - Great and helpful community. - Custom notification templates - Multi tanancy options - Lots of reporting options and visualizations - knowledgebase functions - SAAS option available (payed) - Easy well maintained upgrade procedures - Followup templates - Ticket planning options - Free if installed locally; - Very clean user interface. - Ldap integrations

Cons

  • - Might be complex to install and configure if you have no LAMP experience. - Risk of administrating to much information;
GLPI :

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
InvGate Asset Management:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
GLPI :

Company Information

TECLIB
Founded: 2009
France
glpi-project.org
InvGate Asset Management:

Company Information

InvGate
Founded: 2004
United States
www.invgate.com
GLPI :

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InvGate Asset Management:

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GLPI :
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InvGate Asset Management:
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InvGate Asset Management:
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GLPI :
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InvGate Asset Management:
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GLPI :

Categories

CMDB Supported
Help Desk Supported
Issue Tracking Supported
IT Service Supported
ITSM Supported
License Management Supported
Live Chat Supported
Service Desk Supported
InvGate Asset Management:

Categories

GLPI :

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

License Management Features

Automatic SKU Recognition Not Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Not Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Supported
IT Asset Management Supported
License Management Supported
Performance Management Supported
Relationship Mapping Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Not Supported
Infrastructure Automation Not Supported
Node Management Not Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Not Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Service Desk Features

Change Management Supported
CMDB Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Supported
Remote Control Not Supported
Self Service Portal Supported
SLA Management Supported
InvGate Asset Management:

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

License Management Features

Automatic SKU Recognition Not Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Not Supported
Node Management Not Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Supported
Timing Rights Not Supported
Trial License Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Not Supported
GLPI :

Integrations

Microsoft Teams Supported
AWS Marketplace Supported
Axonius Supported
Cyberwatch Supported
Dolibarr Supported
Flottix Supported
Google Authenticator Supported
Mattermost Supported
Metabase Supported
Monitorpack Guard Supported
Nagios Core Supported
Nagios XI Supported
OverSOC Supported
Securden Endpoint Privilege Manager Supported
Securden Unified PAM Supported
ServiceNav Supported
Slack Supported
Zabbix Supported
i-doit Supported
iTop Supported
InvGate Asset Management:

Integrations

Microsoft Teams Supported
AWS Marketplace Not Supported
Axonius Not Supported
Cyberwatch Not Supported
Dolibarr Not Supported
Flottix Not Supported
Google Authenticator Not Supported
Mattermost Not Supported
Metabase Not Supported
Monitorpack Guard Not Supported
Nagios Core Not Supported
Nagios XI Not Supported
OverSOC Not Supported
Securden Endpoint Privilege Manager Not Supported
Securden Unified PAM Not Supported
ServiceNav Not Supported
Slack Not Supported
Zabbix Not Supported
i-doit Not Supported
iTop Not Supported
GLPI :
Claim GLPI and update features and information
Claim GLPI and update features and information
InvGate Asset Management:
Claim InvGate Asset Management and update features and information
Claim InvGate Asset Management and update features and information