+
+
Visit Website

About

Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.

About

Google Workspace with Gemini integrates premium AI into Gmail, Docs, Drive, Meet, and more, helping businesses work smarter, not harder. Draft emails faster, generate ideas, and summarize documents effortlessly with AI-powered assistance. Manage tasks, schedule meetings, and stay organized across devices with seamless collaboration tools. Whether you're handling client communications, creating content, or running daily operations, Workspace helps businesses stay productive and focused. Workspace provides companies with professional branding (e.g., name@yourcompany), pooled cloud storage, and strict data privacy, ensuring your business data belongs entirely to you and is never used for advertising purposes. Gemini, Google’s most powerful AI, is now seamlessly integrated into the apps you already use. Instead of juggling fragmented apps, Workspace offers a unified, highly productive environment. Save 25% today on any plan (Starter, Standard, or Plus) for your first 3 months by clicking "Save 25%" above!

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Any business aiming to build and grow strong relationships with clients, customers, or teammates.

Audience

Google Workspace is designed for businesses, enterprises, startups, educational institutions, government organizations, nonprofits, remote teams, and professionals seeking cloud-based collaboration, productivity, communication, and AI-powered workflow management tools

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Version Not Supported
Free Trial Supported

Pricing

$7/user/month
Starter: $7/user/month with annual plan
Standard: $14/user/month with annual plan
Plus: $22/user/month with annual plan
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 5.0 / 5
features 4.3 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.6 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • It combines different communicate platform into the front app. Integrates with email, Sms and workload status and management section. Clean user interface. Easy to navigate on the mobile app.
  • Front helps in responding fastly every time. Makes internal coordination easy. Manages inbox and saves our time. Analytical performance. Free trial version is available. User friendly app with very simple instructions. Keeps track of messages and emails. Schedule seamlessly and also manages meetings. Easy to install.
  • FrontApp is a promising work communication organizer. You can tag and mention team member. Quick reply option to reply from saved templates. It also shows performance analytics. It supports many app integration.

Cons

  • No cons, I will update if I face any cons in the future.
  • Very good software. Search function is awesome. Good to go app. No cons.
  • It worked very well and meet all of my requirement.

Pros from Real Users

Pros

  • Google Workspace is still one of the easiest productivity suites to live in every day. Gmail, Docs, Sheets, Slides, Drive, Meet, and Calendar all work together cleanly, which makes collaboration feel simple instead of like a bunch of separate tools duct-taped together. The Gemini features make it a lot more powerful. Being able to draft emails, summarize files, generate docs, take meeting notes, search across Drive, and get AI help inside the tools I already use saves a lot of time. I also like that it works well for teams. Sharing files, commenting in docs, co-editing slides, jumping into Meet, and keeping everything tied to one workspace makes it easy to keep projects moving.
  • Data Centralization: Gather data easily across Gmail, Sheets, and Drive for streamlined analysis and report generation. Customizable Forms & Surveys: Collect essential data directly within Workspace for quick analysis and decision-making. Visualization Power of Sheets: Analyze complex data sets and turn them into insightful charts and graphs for clear communication. Google's AI integration with individual apps will likely improve and give it more of an advantage.
  • Google Workspace is an excellent, comprehensive collaborative workspace for sharing files and planning teamwork, with a host of practical, free functions, including messaging, chat, file and meeting management, and integrated text, presentation and spreadsheet software. This cloud is really ergonomic and efficient, bringing together all the applications you need to exchange, create and collaborate in a single space that offers an optimal user experience.
  • The ease of communicating with technical support. The comfort in knowing that our emails, backup drives, and google storage is managed with great care. We have had 0 problems with hosting our emails over 5 years while previous experience hosting emails was giving us nightmares 2-3 x per year.
  • Google workspace contains many uses I utilize every day for my school work and my project documentary. Schedules meet, and google docs are the features, also mail. The consistency and combination capacities of Workspace have worked on consistently throughout the long term. I love most that I can utilize one google login for all of the Google Workspace applications. I likewise especially like making live joint efforts on sheets and progressing archives shared by seniors, instructors, mates, and associates.
  • I love the joint effort piece of google drive. Having the capacity for my group to deal with reports at whatever point is astounding and being able to share archives I've made. The controls are direct, and you're capable. To share the doc and have individuals alter or lock it so they can see it. It's amazing how they can in any case make a duplicate of the record for them and alter it, as well. I delighted by they way I found out with regards to the labeling highlight. When dealing with any doc I can basically utilize the @ image to label individuals I need on that particular doc.
  • It holds all of the Google frameworks into one region so you can sort out everything Google together across the board spot and offer everything simultaneously, as well. As a numerous educator parts of Google (for example Google Classroom, Docs, Slides, Forms, and so on) having them all found and flawlessly coordinated on Google Drive truly assists me with keeping steady over illustrations and understudy work. It keeps everything puts together and easliy sharable with other staff at my school and different schools too. I know there have been ordinarily where I just needed to discover an archive on Google Drive and send it out to partners to respond to an inquiry or help them out. My school additionally have a common drive where everybody can add and discover data that is helpful for the school similar to arrangements, procedures, schedule occasions, and the sky is the limit from there. Without Google Drive, my life would be a great deal more tumultuous and muddled!
  • I like that with Google Workspace everything is within reach and where it should be. Whether you need to launch a communication tool, documents, Vault etc., everything is within reach. The tool is cloud based and therefore secure.
  • I am a freelance graphic developer and I use the product to send emails and create documents for myself and also to send to clients. I like being able to send it to anyone, without worrying about the need for specific software to review it. I also like to be able to bring my papers anywhere with Internet access. It's not just connected to my computer. In addition, it keeps all my files in one place.
  • Google Workspace allows our group to quickly work together on files from any type of device, any type of place. It is exceptionally individual and also pleasant to manage. We certainly wouldn't have been able to maintain our company's procedures as perfectly as we did with the pandemic without the product. Our entire organization uses it and, through it, we share documents and form teams with our customers and suppliers.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Front
Founded: 2013
United States
front.com

Company Information

Google
Founded: 1998
United States
workspace.google.com

Alternatives

Alternatives

Kahootz

Kahootz

INOVEM Ltd (trading as Kahootz)
LiveAgent

LiveAgent

Quality Unit
Microsoft 365

Microsoft 365

Microsoft
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

AI Productivity Supported

Gmail: Draft professional messages instantly, summarize lengthy email threads, and set follow-up reminders so no critical business task falls through the cracks. Google Docs: Accelerate content creation by generating first drafts from simple prompts, refining existing text, and receiving intelligent feedback during real-time team collaboration. Google Sheets: Uncover hidden data patterns, instantly generate complex project trackers or formulas just by describing your goal, and visualize data with smart charting. Google Slides: Generate presentation drafts directly from Drive content, quickly summarize lengthy information, and instantly create unique images to visualize concepts. Google Meet: Host secure, enterprise-grade meetings with studio-quality effects, real-time translated captions in 65+ languages, and a "Take notes for me" feature that automatically captures meeting insights and action items. And much more!

Calendar Supported

Google Calendar helps you stay organized by allowing you to schedule and manage events seamlessly across devices. Create and share calendars, set reminders, and invite participants with a few clicks. Integrated with Gmail, Calendar automatically adds events from your inbox and syncs with Google Meet for easy meeting scheduling. Whether coordinating with teams or managing personal appointments, Google Calendar makes it simple to stay on top of your schedule and collaborate effectively.

Collaboration Supported
Drawing Supported
Email Clients Supported
Email Hosting Supported

Gemini in Gmail helps your business focus on what matters. Get secure, ad-free email with your custom domain (your@yourcompanydotcom), and leverage AI assistance to compose professional emails, get meeting summaries, and prioritize critical business tasks. Integrates with chat, voice & video calls for business operations. Manage projects, use AI collaboration tools, & access on any device. Gemini in Gmail ensures secure data handling for your business, promoting productive and protected communication.

File Sharing Supported

Gemini in Drive transforms file interaction for smarter decisions. Securely store, share & collaborate on content from any device. Gemini gives insights: instantly summarize long docs, synthesize info from sources & get quick facts without sifting through files. This AI complements Drive's robust organization, search, sharing & real-time collaboration. Integrated across Workspace, Drive with Gemini ensures info is understood, keeping teams productive & informed.

Note-Taking Supported

Use the ‘Take notes for me’ feature with Gemini to capture meeting details and action items during any Google Meet conference.

Office Suites Supported
Presentation Supported

Gemini in Slides transforms presentation creation. Generate slides or first drafts from prompts using your Drive content. Instantly create unique images to visualize new concepts or get quick summaries of lengthy content to catch up fast. This AI power integrates with real-time collaboration, comments, version history & other Workspace apps (like Sheets). Gemini helps you get more done, ensuring polished, professional & engaging presentations from idea to delivery on any device

Productivity Supported
Remote Work Supported
Screen Sharing Supported
Spreadsheet Supported

Google Sheets with Gemini redefines spreadsheet efficiency. Describe goals & Gemini auto-generates project tables, classifies data, or creates formulas. Use AI prompts for quick trackers, tables & advanced visualizations. Ask Gemini to analyze data for insights that drive decisions. This AI power, plus real-time collaboration, comments, version history & Workspace integration, empowers your team. Free up time from manual data tasks; focus on strategy as Gemini handles data complexities.

Team Chat Supported

Gemini in Chat transforms business communication. Connect instantly, share files & manage interactions in one organized platform. Gemini adds intelligent features: smart compose & autocorrect for faster replies, quick summaries of long conversations, ask for answers, or find Drive files. Brainstorm ideas directly in Chat. Reduce email overload, find info quickly & project professionalism. Gemini manages communication flow, streamlining workflows & freeing time for what matters.

Team Communication Supported
Video Conferencing Supported

Gemini in Meet delivers rich, collaborative video meetings. Look & sound your best with AI studio look, sound, & lighting. Connect globally with real-time translated captions (65+ languages). Use Gemini's "take notes for me" to auto-capture meeting insights & key details. Host secure, high-quality virtual events & team meetings, integrated with Calendar, Drive & Gmail for easy scheduling & access from any device. Unlock generative AI power for productive, inclusive meetings.

Web Conferencing Supported
Website Builder Supported
Word Processors Supported

Gemini in Docs revolutionizes how you create. Use simple prompts to generate professional, stylized, and structured documents complete with images and tables. Get help refining your content, see the latest summary of your work, and ask questions to improve and finalize your document. Combine these AI capabilities with real-time collaboration, seamless sharing, version control, and Drive integration, all within Google Workspace, to significantly boost your team's productivity.

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Not Supported
File Sharing Not Supported
Notes Management Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Not Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Customer Success Features

Account Alerts Not Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Team Management Features

Assignment Management Supported
Commenting / Notes Supported
Goal Setting / Tracking Supported
Messaging Supported
Productivity Analysis Supported
Progress Tracking Not Supported
Project Planning Supported
Resource Management Not Supported
Task Management Supported
Third Party Integration Supported
Time Tracking Not Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Not Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Productivity Features

Collaboration Supported
Database Creation Supported
Document Creation Supported
File Sharing Supported
Notes Management Supported
Office Suite Supported
Presentation Tools Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Supported

Calendar Features

Calendar Sync Supported
Collaboration Tools Supported
Multi-Device Support Supported
Reminders Supported
Room Booking Not Supported
Scheduling Supported
Task Manaagement Supported

Content Collaboration Features

Client Portal Not Supported
Cloud Storage Supported
Digital Asset Management Not Supported
Document Creation / Editing Supported
Document Management Supported
Electronic Signature Supported
Feedback Management Not Supported
File Sharing Supported
Messaging / Discussion Supported
Real-Time / Interactive Editing Supported
Roles / Permissions Supported
Search Supported
Version Control Supported
Video / Image Editing Supported
Workflow / Approval Process Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Note-Taking Features

Categories / Organization Not Supported
Clip From Web Not Supported
Document Scanning Not Supported
Formatting / Markdown Not Supported
Handwriting Not Supported
Hyperlinking Not Supported
Image Insertion Not Supported
List/Checklist Creation Not Supported
Printing Not Supported
Search Not Supported
Sharing / Collaboration Not Supported
Syncing Not Supported
Templates Not Supported
Voice Notes Supported

Office Suites Features

Calendar & Scheduling Supported
Charts / Graphs Supported
Collaboration Tools Supported
File Management Supported
PDF Supported
Presentations Supported
Spreadsheets Supported
Text Chat Supported
To-Do List / Notes Supported
Web/Video Conferencing Supported
Word Processing Supported

Presentation Features

3D Objects Supported
Animations & Transitions Supported
Audio Content Supported
Collaboration Tools Supported
Content Library Supported
Customizable Templates Supported
Media Library Supported
Offline Editing Supported
Offline Presenting Supported
Screen Sharing Supported
Search/Filter Supported
Templates Supported
Video Content Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Supported
Employee Monitoring Not Supported
Live Chat Supported
Meeting Management Supported
Project Management Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Supported
Web Conferencing Supported

Screen Sharing Features

Annotations / Drawing Tools Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Supported
Remote Control Not Supported
Screen Capture Supported
Screen Mirroring Supported
Screen Recording Supported

Spreadsheet Features

Analytics Supported
Audit Trail Supported
Calculators Supported
Charting Supported
Multi-User Collaboration Supported
Templates Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Not Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Not Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Not Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Website Builder Features

Auto Update Supported
Content Import / Export Supported
Drag & Drop Supported
Invoices Supported
Landing Pages / Web Forms Supported
Newsletter Management Supported
Online Booking Supported
Online Store Builder Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Supported
Survey Builder Supported
White Label Supported

Integrations

Beamible Supported
Dialpad Sell Supported
Dialpad Support Supported
Gmail Supported
Google Drive Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kindo Supported
Latenode Supported
Maildoso Supported
Motileo Supported
Opensense Supported
Pipedrive Supported
Salesforce Supported
Shopify Supported
Stackreaction Supported
Truto Supported
Zoho CRM Supported
Zoho CRM Plus Supported
Zoho Directory Supported

Integrations

Beamible Supported
Dialpad Sell Supported
Dialpad Support Supported
Gmail Supported
Google Drive Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kindo Supported
Latenode Supported
Maildoso Supported
Motileo Supported
Opensense Supported
Pipedrive Supported
Salesforce Supported
Shopify Supported
Stackreaction Supported
Truto Supported
Zoho CRM Supported
Zoho CRM Plus Supported
Zoho Directory Supported
Claim Front and update features and information
Claim Front and update features and information