Franz vs. JINGdigital Comparison


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About Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.	About JINGsocial is a complete marketing automation tool for your business. If you are a marketer or CRM manager, JINGsocial can support your customer engagement efforts throughout your customer‘s life cycle, from acquisition to conversion. JINGsocial can bind your customers or members to WeChat and create personalized engagement through your social channels. Our marketing suite helps you create campaigns, build customized chatbots and journeys and track and analyze customer behavior. The JINGdigital platform provides a set of powerful tools tailor-made for high ATV brands and B2B companies. Measure channel ROI more accurately than ever before so you can invest in the most effective channels with personalized lead nurturing. JINGsales is a social selling platform built within the WeChat and WeChat Work ecosystems. JINGconnect is an integration platform that connects your existing systems to your WeChat. JINGtrack is a web and mini-program solution to track customer behavior.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Anyone who wants an all-in-one messaging app to use one app for all messaging services	Audience Companies interested in a powerful marketing automation, social selling, customer tracking, and integration platform
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $3.99 per month Or $2.99 per month if billed annually Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 2.5 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros It's still valid for occasional use if you have patience and use quite a few messaging apps. It's still an app that lets you have several messaging tools at once from the same interface, and if you're patient and not in a hurry, I suppose it's relatively usable. The free version gave me the ability to have 3 messaging apps in one place, to see notifications for each, the ability to switch quickly between apps and sync with my phone and other devices. There was a 10 second wait before messages opened if you hadn't been on the app for a while. This was annoying, but not worth paying $4 a month to remove. Cons With the latest version, it practically forces you to buy the paid version, since it imposes wait times to open the application. I might buy the paid version if this one weren't so resource-intensive and slowing down the entire operating system, but I'm not going to pay for a clearly degraded application full of bloatware. What I liked about Franz was its speed; even before the latest version, it was getting worse and worse, but now it's literally unbearable. It's much better to use the applications separately. Sometimes the messaging apps would glitch and you would have to disconnect and then reconnect the service. Worse, they've increased the penalties for using the free version. I wasn't prepared to subscribe, because all the additional features in the professional version were unnecessary to me. Now they've made the free app unusable, a cynical downgrade. Now, free users have to wait 15 seconds to revisit Franz every single time they navigate away for more than a minute. The messenger apps don't automatically open when the wait is up. You have to click to continue. In practice this adds 20 seconds every time I go to check a notification, which is wasting around half an hour a day. I won't be using Franz any more. As soon as I have a moment to find an alternative, I'll delete it gladly.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Franz Austria meetfranz.com	Company Information JINGdigital Founded: 2014 China www.jingdigital.com/en/products/jingsocial/
Alternatives WebCatalog Desktop WebCatalog	Alternatives Knight Knight SaaS SCRM
All-in-One Messenger	Parllay Parllay China
Ferdi	maaiiconnect M800
Saysimple	Tencent Instant Messaging Tencent
WeChat Tencent View All	Engati Engati Technologies View All
Categories Messaging Supported Team Chat Supported	Categories Chatbot Supported Marketing Automation Supported Social Media Marketing Supported Social Selling Supported

Integrations WeChat Supported Chatwork Supported Google Keep Supported LinkedIn Supported Microsoft Kaizala Supported Microsoft Teams Supported Nextcloud Talk Supported Skype Supported Spectrum Supported Stride Supported Teamwork.com Supported Threema Work Supported Twist Supported Twitch Supported Voxer Supported WhatsApp Supported X (Twitter) Supported X Pro Supported Zoho Cliq Supported tawk.to Supported Show More Integrations View All 58 Integrations	Integrations WeChat Supported Chatwork Not Supported Google Keep Not Supported LinkedIn Not Supported Microsoft Kaizala Not Supported Microsoft Teams Not Supported Nextcloud Talk Not Supported Skype Not Supported Spectrum Not Supported Stride Not Supported Teamwork.com Not Supported Threema Work Not Supported Twist Not Supported Twitch Not Supported Voxer Not Supported WhatsApp Not Supported X (Twitter) Not Supported X Pro Not Supported Zoho Cliq Not Supported tawk.to Not Supported Show More Integrations View All 1 Integration
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