SVRXEdigin
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Related Products
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About
Create smart voice applications that meet your business needs without the clutter of unneeded features or historically burdensome customizations. Find the integrations and VoIP providers that suit you, then use them in your Voice Applications with a single easy-to-use API. Lifelike conversational AI with a state-of-the-art virtual agent, CX edition (advance) Fonoster comes with support to deploy VoIP networks with ease. For example, with Fonoster you can create a SIP trunk to connect to the PSTN and assign Numbers for inbound or outbound calling. You can also create your Office/Home network by combining Domains and Agents. Thanks to SIP, you can connect to your VoIP Net using a Softphone or IP Phone. Keep your business safe with project-level authentication based in OAuth2 and JWT tokens. Deploy existing microservices using Express.js, Sinatra, ASP.NET Core or simplify with functions.
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About
Edigin has developed call recording and quality monitoring solutions for the vast majority of communication systems available today. The SVRX recording solution integrates with communication systems to capture all required communications and related call details. Our solution supports multi-site distributed architectures as well as redundant environments. We also offer integrated screen capture, agent evaluation, and include customizable report analytics. Supported communication system platforms include Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX supports passive tapping of T1/E1 and analog trunks, digital stations for the systems listed above, analog stations, and port mirroring based recording of VoIP. VoIP supported protocols include: Cisco Skinny, H.323, MGCP, SIP stations, SIP trunks, etc.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies wanting to engage with customer with voice or messaging with a single easy-to-use platform
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Audience
Companies searching for a solution to manage and improve their communication operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFonoster
United States
fonoster.com
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Company InformationEdigin
edigin.com/call-recording/
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Alternatives |
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
Inbound Reporting
Not Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Not Supported
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Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Supported
Instant Retrieval
Not Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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