TENIOS

TENIOS

5.0 out of 5 stars
Fonada TENIOS

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Fonada:

About

Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.
TENIOS:

About

TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.
Fonada:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TENIOS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Fonada:

Audience

Companies interested in powerful voice solutions
TENIOS:

Audience

Businesses and contact centers seeking reliable, cloud-based telephony solutions, including virtual numbers, AI-driven voice automation, and seamless voice integration
Fonada:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
TENIOS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Fonada:

API

Offers API Not Supported
TENIOS:

API

Offers API Supported
Fonada:

Screenshots and Videos

TENIOS:

Screenshots and Videos

Fonada:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
TENIOS:

Pricing

€50/ month (Pay as YouGo)
Free Version Supported
Free Trial Not Supported
Fonada:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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TENIOS:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
TENIOS:

Pros & Cons from Real Users

Pros

  • Great speech quality, very good voice recognition. Easy set-up of flows and integration of AI. Reporting tool is fantastic, every session is transcribed and saved at once.

Cons

  • In the beginning, it took some time to understand, how to use the software.
Fonada:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
TENIOS:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Fonada:

Company Information

Fonada
Founded: 2018
India
www.fonada.com
TENIOS:

Company Information

TENIOS
Founded: 2001
Germany
www.tenios.de/
Fonada:

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Fonada:

Categories

Call Center Supported
IVR Supported
Telephony Supported
Voice Broadcasting Supported
TENIOS:

Categories

AI Voice Agents Supported
Cloud PBX Supported
Communication APIs Supported
Telephony Supported
Voice Bot Supported
Fonada:

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported
TENIOS:

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported
Fonada:

Integrations

Bigin by Zoho CRM Not Supported
FonaDial Supported
HubSpot CRM Not Supported
Kommo Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zapier Not Supported
TENIOS:

Integrations

Bigin by Zoho CRM Supported
FonaDial Not Supported
HubSpot CRM Supported
Kommo Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported
Fonada:
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TENIOS:
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