Related Products
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About
Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp.
It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows.
We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.
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About
eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains.
Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution.
Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
B2C/D2C ecommerce brands.Their founders, growth/marketing, Commercial, and CRM/retention teams
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Audience
eCommerce sellers interested in a powerful customer support and help desk solution specifically built for ecommerce
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$70/month
Free Version
Free Trial
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Pricing
Free
Standard Plans (per agent per month):
Essential – $39 - Basic support foundation with centralised inbox, live chat & automated workflows. Growth – $89 - Adds CSAT surveys, performance metrics, data migrations & more marketplaces. Professional – $119 - Includes advanced reporting, custom roles, API access, onboarding & security. Enterprise – Custom pricing - Tailored for large teams with unlimited stores, dedicated support & workflows.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlowcart
Founded: 2020
United States
flowcart.ai/
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Company InformationeDesk
Founded: 2012
Ireland
www.edesk.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Magento
Shopify
WhatsApp
WooCommerce
AfterShip
ChannelAdvisor
ERPNext
Google
Microsoft Outlook
Paystack
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Integrations
Magento
Shopify
WhatsApp
WooCommerce
AfterShip
ChannelAdvisor
ERPNext
Google
Microsoft Outlook
Paystack
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