HelloDuty

HelloDuty

Brrng Limited
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About

Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp. It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows. We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.

About

HelloDuty is a cloud customer-engagement and contact-center platform for businesses that manage customer calls, messaging and follow-up. It combines virtual telephony and call-center tools with configurable IVR and USSD journeys, call routing, recording, monitoring and analytics. Teams can use it to handle customer interactions, capture leads and manage follow-up through CRM features, automated SMS and WhatsApp messaging, and connections to third-party CRMs, help desks and payment services. HelloDuty also provides campaign and workflow capabilities for outreach and customer support, with integrations documented for services including Salesforce, Zendesk, Freshdesk, Zoho, Odoo and M-Pesa. The platform is aimed at organizations operating in African markets, including financial services and agent networks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

B2C/D2C ecommerce brands.Their founders, growth/marketing, Commercial, and CRM/retention teams

Audience

Fintechs, banks, agent networks and other businesses in Africa that run customer calls, messaging and lead follow-up.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$70/month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Flowcart
Founded: 2020
United States
flowcart.ai/

Company Information

Brrng Limited
Founded: 2020
Kenya
helloduty.com

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RapportCMS

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Unity4

Categories

Categories

Call Center Supported

Integrations

M-PESA Supported
Odoo Supported
WhatsApp Supported
ERPNext Supported
Freshdesk Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Paystack Supported
Peach Payments Supported
Razorpay Supported
SAP ERP Supported
Salesforce Not Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
WordPress Supported
Zendesk Not Supported
Zoho CRM Supported

Integrations

M-PESA Supported
Odoo Supported
WhatsApp Supported
ERPNext Not Supported
Freshdesk Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Magento Not Supported
Paystack Not Supported
Peach Payments Not Supported
Razorpay Not Supported
SAP ERP Not Supported
Salesforce Supported
Shopify Not Supported
Stripe Not Supported
WooCommerce Not Supported
WordPress Not Supported
Zendesk Supported
Zoho CRM Not Supported
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