Florida

Florida

Florida Systems
+
+

Related Products

  • Acuity Scheduling
    6,346 Ratings
    Visit Website
  • AestheticsPro
    745 Ratings
    Visit Website
  • ActCAD Software
    403 Ratings
    Visit Website
  • SiteKiosk
    30 Ratings
    Visit Website
  • RemotePeople
    546 Ratings
    Visit Website
  • CirrusPrint
    2 Ratings
    Visit Website
  • TollFreeForwarding
    3,231 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • PayHOA
    817 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website

About

"Florida" is Window based software, with web capabilities and some cloud features, which means the database and all your clients are stored on your server / PC . Meanwhile, automated emails can be sent silently, and you can access "Florida" remotely from wherever you are through the internet. We offer 24/7 free email support all over the world, on-site training for some countries, an open library of videos that cover all important points, as well as, PDF manuals. Very easy solution, complete, handles everything the user/manager/owner needs in a very simple way. Can be Shared on Multiple Computers (Free Computers license). Accept Connection from Remote Locations, iPhone, iPad, and Android apps (Free option with highly secured access). Can Use POS Hardware on Multiple Stations. Florida has a default English interface language. However, Florida gives the users in different countries to work with in their native language (even those from Right to Left like Arabic).

About

InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Salon and spa businesses looking for a cloud-based growth platform to improve performance and optimize their operations

Audience

Enterprise-level companies in banking, investment, retail, hospitality, insurance, travel, health and more.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Florida Systems
Founded: 2007
Romania
www.floridaware.com

Company Information

InTheChat
Founded: 2010
Canada
inthechat.com

Alternatives

Alternatives

ReroofGen

ReroofGen

ReroofGen, Inc.
Campaign ToolBox

Campaign ToolBox

Adjutant Software

Categories

Salon Supported
Spa Supported

Categories

Bulk SMS Supported
Call Center Supported
Chatbot Supported
Customer Service Supported
Live Chat Supported
SMS Marketing Supported
Text Analytics Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Spa Features

Appointment Management Not Supported
Client Management Not Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Integrations

No info available.

Integrations

No info available.
Claim Florida and update features and information
Claim Florida and update features and information
Claim InTheChat and update features and information
Claim InTheChat and update features and information