FloridaFlorida Systems
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Related Products
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About
"Florida" is Window based software, with web capabilities and some cloud features, which means the database and all your clients are stored on your server / PC . Meanwhile, automated emails can be sent silently, and you can access "Florida" remotely from wherever you are through the internet. We offer 24/7 free email support all over the world, on-site training for some countries, an open library of videos that cover all important points, as well as, PDF manuals. Very easy solution, complete, handles everything the user/manager/owner needs in a very simple way. Can be Shared on Multiple Computers (Free Computers license). Accept Connection from Remote Locations, iPhone, iPad, and Android apps (Free option with highly secured access). Can Use POS Hardware on Multiple Stations. Florida has a default English interface language. However, Florida gives the users in different countries to work with in their native language (even those from Right to Left like Arabic).
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About
InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Salon and spa businesses looking for a cloud-based growth platform to improve performance and optimize their operations
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Audience
Enterprise-level companies in banking, investment, retail, hospitality, insurance, travel, health and more.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlorida Systems
Founded: 2007
Romania
www.floridaware.com
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Company InformationInTheChat
Founded: 2010
Canada
inthechat.com
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Categories |
Categories |
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Salon Features
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Spa Features
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Social Media Marketing Features
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
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Integrations
No info available.
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Integrations
No info available.
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