Floatbot

Floatbot

Floatbot.AI
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About

Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions. With our no-code/low-code platform, you can build powerful AI Agents in minutes—no technical expertise required. Floatbot.AI is trusted by 200+ top players in insurance, banking, & collections to innovate and scale customer engagement & operational excellence.

About

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Fintechs and enterprises looking for SaaS based conversational AI application to automate customer support, and increase customer experience

Audience

Businesses and companies searching for an analytics AI-driven solution to enhance customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Floatbot.AI
Founded: 2017
Milpitas, California, United States
floatbot.ai

Company Information

R Systems
United States
www.rsystems.com/customer-experience-analytics/

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Yellow.ai

Yellow.ai

Bitonic Technology Labs
Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

Alteryx
Amazon Web Services (AWS)
Boomi
Celonis
Cloudera
Cloudera Data Platform
Google Cloud Platform
IBM Cloud
Infor CRM
Informatica Cloud Application Integration
Microsoft 365
Oracle Cloud Infrastructure
QEval
Qlik Data Integration
SAP Cloud Platform
Salesforce
Sitecore
Snowflake
Tableau
UiPath

Integrations

Alteryx
Amazon Web Services (AWS)
Boomi
Celonis
Cloudera
Cloudera Data Platform
Google Cloud Platform
IBM Cloud
Infor CRM
Informatica Cloud Application Integration
Microsoft 365
Oracle Cloud Infrastructure
QEval
Qlik Data Integration
SAP Cloud Platform
Salesforce
Sitecore
Snowflake
Tableau
UiPath
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