Flits vs. Reponse Comparison


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About Set up Shopify Customer Account Page, Shopify Store Credits, Social Login, Wishlist, Recently Viewed Products, Reorders and more with Flits. Know your shoppers better with Shopify Customer Accounts, Strengthen customer relationships with Shopify Store Credits, Capture shopper intent and reduce cart abandonment with Wishlists, Simplify signing up on your Shopify store with Social Login. Flits is one of the best Shopify apps when it comes to understanding your customers. We offer a one-stop solution for improving customer engagement, customer retention and boosting customer loyalty. Built by continually researching and analyzing the changing customer behavior, Flits equips your store with features that help increase Shopify sales!	About Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Business owners looking to boost customer engagement and increase Shopify sales	Audience Shopify merchants and ecommerce support teams
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Supported	Pricing $39/month Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Flits Founded: 2017 India getflits.com	Company Information Reponse France reponse.ai
Alternatives Frankie Frankie AI	Alternatives Ticketline Bodanius
Gameball	Zono Support Boxvibe Technologies
LayoutHub	Macha
WishlistSuite	Richpanel
Magic Wishlist View All	Simple Chat SA Inc. View All
Categories eCommerce Supported Shopping Cart Supported	Categories Customer Experience Supported Help Desk Supported
Show More Features Shopping Cart Features Abandoned Cart Saver Supported Catalog Management Supported Credit Card Processing Supported Discount / Coupon Management Supported Inventory Control Supported Product Configurator Supported Product Ratings / Reviews Not Supported Refund Management Supported Returns Management Supported Shipping Management Supported Tax Management Not Supported eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Not Supported Loyalty Program Supported Mobile Access Not Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Supported SEO Management Supported Shopping Cart Supported Templates Supported	Show More Features Help Desk Features Alerts / Escalation Not Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Not Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Not Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Integrations Shopify Supported Ali Reviews Supported Appbrew Supported Mobinyze Supported ParcelWILL Supported Shopify Plus Supported Vajro Supported View All 7 Integrations	Integrations Shopify Supported Ali Reviews Not Supported Appbrew Not Supported Mobinyze Not Supported ParcelWILL Not Supported Shopify Plus Not Supported Vajro Not Supported View All 1 Integration
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