FlexShift

FlexShift

FlexShift Software
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About

Staff turnover, sick-calls and vacation requests make it hard to keep a stable workforce. So we built FlexShift, an on demand staffing platform for businesses with variable shift operations. Now you can book temp staff when short-staffed and if desire, create shift schedules for your own employees on the same platform. Traditional staffing firms charge high fees and pay their workers low wages, our markup fee is only 15% of each hour worked. That means you pay less and we pay our workers more, this keeps both our customers and workers happy. FlexShift is a platform with two sides: employee scheduling and temp staffing. On one side, you can build schedules for your employees with confidence and on the other side, you can bridge any gaps in your schedules with vetted temps on short notice. All FlexTemps are vetted and insured, we conduct regular audits to ensure continuous and satisfactory service for all your temp staffing needs.

About

cc-Modeler ProfessionalSoftware, tools to optimize call center performance and schedulingcc-Modeler call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small. Use it to improve your service levels, identify staffing gaps and have happier customers. Suitable for any organization handling incoming customer calls - call centers, helpdesks or support groups. Identify your real staffing needs for each period through the day. Handle multiple shifts and planned breaks, so that you can optimize agent schedules and coverage. Provide detailed performance analysis throughout the day, based on your service level goals. Eliminate periods of agent overload. Improve overall call center capacity. Improve customer satisfaction through reduced ASA and more consistent performance. Reduce the number of abandoned calls from your customers. Increase Customer Satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that have temp staffing needs

Audience

Companies seeking a tool to optimize call center performance and scheduling

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FlexShift Software
United States
www.flexshift.com

Company Information

KoolToolz.com
kooltoolz.com

Alternatives

Alternatives

AgentTime

AgentTime

Portage Communications
Call Center Designer

Call Center Designer

Portage Communications

Categories

Categories

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

No info available.

Integrations

No info available.
Claim FlexShift and update features and information
Claim FlexShift and update features and information
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