Lynna

Lynna

Lynna Labs Ltd
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About

FlatRateChat is an AI chatbot for small business websites. It reads a site's public pages and answers visitors' questions using that content, linking each answer to its source page. If it cannot find an answer, it says so and shows the business's contact details instead of guessing. The chatbot can be added with one line of code to WordPress, Wix, Squarespace, Shopify, Webflow, or a plain HTML site; Wix users can also install it through the Wix App Market. It is designed to answer routine questions about hours, services, prices, policies, and directions. The service rereads site content weekly and emails the owner questions it could not answer. Customer content is not used to train AI models. A free Wix plan is available, and Wix paid plans start at $19/month. Direct website plans cost $59/month.

About

Lynna is a hosted AI assistant that answers website visitors’ questions using a business’s own website, documents and notes. Businesses add a snippet to show a chat side panel, or share Lynna’s hosted page and QR code. The assistant provides answers with links to their sources and routes unanswered questions, requests for a person and other cases needing human judgment to the team. Staff can assign questions to branches or departments and reply by email; replies can be saved to the knowledge base for future answers. Lynna supports website crawling, document uploads, conversation history, knowledge-gap summaries and visitor data controls. It is designed for UK businesses that regularly answer customer questions, including letting agents, trades, salons, clinics, professional services and other local businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses with websites, including salons, clinics, contractors, restaurants, shops, and agencies, that want to answer visitors' questions using information from their own sites.

Audience

UK businesses, starting with letting agents, that answer the same customer questions every day

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Version Supported
Free Trial Supported

Pricing

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FlatRateChat
Founded: 2026
United States
flatratechat.com

Company Information

Lynna Labs Ltd
Founded: 2026
United Kingdom
lynna.app

Alternatives

Alternatives

thatChat

thatChat

La Luce
LuckPanda Chatbot

LuckPanda Chatbot

Vynara Technologies
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

Squarespace Supported
Wix Supported
WordPress Supported
Shopify Supported
Webflow Supported

Integrations

Squarespace Supported
Wix Supported
WordPress Supported
Shopify Not Supported
Webflow Not Supported
Claim FlatRateChat and update features and information
Claim FlatRateChat and update features and information
Claim Lynna and update features and information
Claim Lynna and update features and information