Related Products
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About
Flai is an AI communications platform built for car dealerships, designed to answer customers any time, across any channel, the way the best dealership employee would. Your best people know exactly how to turn an opportunity into an appointment; the problem is, they cannot be everywhere. Flai takes care of calls, SMS, and email before the team takes care of customers, helping dealerships never miss a single call, re-engage existing customers, turn recalls into booked appointments, follow up with leads instantly, capture after-hours prospects, and re-engage cold leads. For service, every call gets answered, appointments get scheduled, customers can be identified when they call, open recalls can be surfaced, and routine maintenance outreach can happen automatically. For sales, Flai follows up with leads just like the best rep would, checks inventory to answer questions accurately, alerts the team when human attention is needed, and can create leads in the CRM.
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About
Pam is an AI voice and customer experience platform tailored for car dealerships that handles inbound and outbound calls 24/7 to book appointments, answer general questions, qualify sales leads, and follow up, freeing staff from routine call handling. It functions as a “live receptionist” by responding to everyday inquiries (e.g., hours, location), doing intelligent routing or warm transfers, and integrating with dealer systems to log conversations. Pam’s AI scheduler lets it book service appointments in real time based on shop availability, map customer issues to proper operation codes, and send confirmation texts to reduce no-shows. On the sales side, Pam can share vehicle inventory, respond to features/option queries, and schedule test drives directly from leads. The platform surface (Pam Console) provides visibility into unresolved calls, drop-offs, alerts, text logs, and revenue analytics from sales and service.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Automotive dealership BDC and service managers who need AI to answer calls, follow up with leads, book appointments, and protect every customer opportunity
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Audience
Automotive dealerships and service centers in need of a tool to automate call handling, lead qualification, appointment booking, and customer communication with an always-on AI voice agent
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlai
United States
www.useflai.com
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Company InformationPam
Founded: 2023
United States
www.pamhq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Dealer-FX
Tekion
Xtime
AWS Cloud Development Kit (CDK)
CDK Global
ERA-IGNITE
REDCap
VinSolutions Connect CRM
XRM
myKaarma
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Integrations
Dealer-FX
Tekion
Xtime
AWS Cloud Development Kit (CDK)
CDK Global
ERA-IGNITE
REDCap
VinSolutions Connect CRM
XRM
myKaarma
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