Autoflows
Autoflows is an aftersales automation platform for auto retail that lets dealership data do the work. Built to boost revenue, cut manual work, and improve the customer journey, Autoflows connects with DMS, CRM, OEM data, motor registries, and third-party data sources to identify the right customers for service, MOT, tires, recalls, deferred work, and more. It automatically scans repair orders and order lines, uses AI and text analytics to organize full repair order history into relevant services, then combines repair order history, appointment data, mileage patterns, and vehicle data to predict exactly which customers to contact and when. Once the opportunity is identified, Autoflows activates customers through personalized daily communication across email, SMS, WhatsApp, interactive messaging forms, and AI phone calls. Its Voice AI handles inbound service calls 24/7, including booking, diagnostics, status updates, rescheduling, additional work, and general enquiries.
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Toma
Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows.
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DealerAI
DealerAI offers a Multi-Agent Generative System (MAGS) tailored for car dealerships, enabling the creation of custom AI agents for sales, service, parts, and finance functions. These agents power chatbots, voice AI, and follow-up systems that work 24/7 across channels (website chat, SMS, email, social), capturing inquiries, qualifying leads, booking appointments, and warming cold leads. It integrates deeply with a dealership’s CRM, inventory, booking system, and data sources to deliver seamless operations. DealerAI features Smart Inventory Matching (Fuse Inventory) to connect buyers with the right vehicles across stores. Its REACH module automates multi-channel follow-ups to re-engage leads. Voice AI capabilities allow natural conversation that instills trust and drives conversions. The system is built for scalability and security, with enterprise-grade architecture that handles high volumes and rollout across multiple rooftops.
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Pam
Pam is an AI voice and customer experience platform tailored for car dealerships that handles inbound and outbound calls 24/7 to book appointments, answer general questions, qualify sales leads, and follow up, freeing staff from routine call handling. It functions as a “live receptionist” by responding to everyday inquiries (e.g., hours, location), doing intelligent routing or warm transfers, and integrating with dealer systems to log conversations. Pam’s AI scheduler lets it book service appointments in real time based on shop availability, map customer issues to proper operation codes, and send confirmation texts to reduce no-shows. On the sales side, Pam can share vehicle inventory, respond to features/option queries, and schedule test drives directly from leads. The platform surface (Pam Console) provides visibility into unresolved calls, drop-offs, alerts, text logs, and revenue analytics from sales and service.
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