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About

Flai is an AI communications platform built for car dealerships, designed to answer customers any time, across any channel, the way the best dealership employee would. Your best people know exactly how to turn an opportunity into an appointment; the problem is, they cannot be everywhere. Flai takes care of calls, SMS, and email before the team takes care of customers, helping dealerships never miss a single call, re-engage existing customers, turn recalls into booked appointments, follow up with leads instantly, capture after-hours prospects, and re-engage cold leads. For service, every call gets answered, appointments get scheduled, customers can be identified when they call, open recalls can be surfaced, and routine maintenance outreach can happen automatically. For sales, Flai follows up with leads just like the best rep would, checks inventory to answer questions accurately, alerts the team when human attention is needed, and can create leads in the CRM.

About

Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Automotive dealership and service managers who need AI to answer calls, follow up with leads, book appointments, and protect every customer opportunity

Audience

Fixed ops department of car dealership looking fo an all-in-one service lane software.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Flai
United States
www.useflai.com

Company Information

Kimoby
Founded: 2013
Canada
www.kimoby.com

Alternatives

Alternatives

Autodeals

Autodeals

Autodeals Inc
Dealerpull DMS CRM

Dealerpull DMS CRM

Dealerpull Dealer Management System (Automotive Management Software)
LoanerTrack

LoanerTrack

Bluebird Auto Rental Systems
VUE DMS

VUE DMS

Dominion DMS

Categories

Categories

Auto Dealer Supported
Automotive CRM Supported
Live Chat Supported

Auto Dealer Features

Accounting Not Supported
Buy-Here-Pay-Here Not Supported
Collections Management Not Supported
Contact Database Supported
Customer Database Supported
Document Management Not Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Inventory Management Not Supported
Lease Management Not Supported
New Car Dealer Not Supported
New Car Lot Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Sales Management Not Supported
Service Department Supported
Used Car Lot Not Supported
Website Integration Not Supported

Automotive CRM Features

Call Logging Not Supported
Contact Management Not Supported
Customer Support Not Supported
Inventory Management Not Supported
Lease Management Not Supported
List Management Not Supported
Marketing Automation Supported
Product Catalog Not Supported
Quotes / Proposals Not Supported
Service Department Management Supported
Showroom Management Not Supported
Territory Management Not Supported

Dealership Management Features

Accounting Not Supported
Auto Dealerships Not Supported
Collections Management Not Supported
Contact Database Not Supported
Customer Database Not Supported
Document Management Not Supported
Equipment Dealerships Not Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Lease Management Not Supported
Marine Dealerships Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Powersports Dealerships Not Supported
RV Dealerships Not Supported
Service Department Supported
Trailer Dealerships Not Supported
Used Car Dealerships Not Supported
Website Integration Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Integrations

Tekion Supported
AWS Cloud Development Kit (CDK) Supported
CDK Global Not Supported
Dealer-FX Supported
ERA-IGNITE Supported
VinSolutions Connect CRM Supported
Xtime Supported
myKaarma Supported
vAuto Supported

Integrations

Tekion Supported
AWS Cloud Development Kit (CDK) Not Supported
CDK Global Supported
Dealer-FX Not Supported
ERA-IGNITE Not Supported
VinSolutions Connect CRM Not Supported
Xtime Not Supported
myKaarma Not Supported
vAuto Not Supported
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