CDK Global
CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between.
Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform.
Dealers can choose from six scalable suites—Foundations, Fundamentals, Vehicle Inventory, Modern Retail, Fixed Operations, and Intelligence—tailored to franchise, independent, and multi-rooftop needs.
With over five decades in automotive software and 15,000+ dealers served, CDK offers scalable suites tailored to any dealership size — all with secure infrastructure, real-time data flow, and measurable performance impact.
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Flai
Flai is an AI communications platform built for car dealerships, designed to answer customers any time, across any channel, the way the best dealership employee would. Your best people know exactly how to turn an opportunity into an appointment; the problem is, they cannot be everywhere. Flai takes care of calls, SMS, and email before the team takes care of customers, helping dealerships never miss a single call, re-engage existing customers, turn recalls into booked appointments, follow up with leads instantly, capture after-hours prospects, and re-engage cold leads. For service, every call gets answered, appointments get scheduled, customers can be identified when they call, open recalls can be surfaced, and routine maintenance outreach can happen automatically. For sales, Flai follows up with leads just like the best rep would, checks inventory to answer questions accurately, alerts the team when human attention is needed, and can create leads in the CRM.
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Matador AI
Matador is a conversational AI platform built specifically for auto dealerships to automate and optimize sales, service, and support interactions at scale. Their offerings include an AI sales agent for generating and nurturing leads, an AI service agent to drive service revenue and retention, and an AI call agent to never miss inbound calls, all powered by “AutomotiveGPT.” Matador surfaces key “opportunity searches” so teams know where to act next and automates workflows like SMS outreach, appointment booking, and follow-ups. It supports broadcast messaging, compliance, automations, video, and integrates deeply with dealer CRMs and lead tools. A browser extension lets users send texts directly from any CRM or web app using their business number, with templates, dynamic fields, scheduling, attachments, and synchronized messaging. The platform is trusted by over 1,000 dealerships.
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Vini AI
Vini is Spyne’s conversational AI agent for car dealerships, built to help dealers capture every lead, respond in real time, and convert more sales and service opportunities without adding manual workload. Trained especially for automotive businesses, Vini manages leads, schedules appointments, handles regular follow-ups, sends reminders, and keeps customer conversations moving even after hours. The AI voice agent is designed to handle inbound calls, overflow, after-hours calls, and outbound follow-up campaigns so dealership teams can focus on closing. Instead of letting voicemail overflow or manual follow-ups slow things down, Vini instantly responds to every call, captures leads before they go cold, and delivers quick, relevant, human-like responses. Spyne’s conversational AI works across sales and service channels, using dealership context to reach the right people, for the right reason, at the right moment.
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