Identifix
Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair.
Identifix will help you:
*Get faster access to our vehicle repair database
*Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles
*Increase revenue and net profit by lowering fixed repair and labor costs
*Positively impact cash flow starting day one
Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.
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Fullbay
Fullbay is an industry-leading software solution for heavy-duty repair shops—this cloud-based app is loaded with features that will allow you to optimize your shop's operations. From easy estimate and invoice creation to service orders to inventory management, Fullbay gives you back time in your day to find a better balance in your work.
Fullbay Connect, our integrations service, offers access to premium integrations including payment processing and fleet checks & cards, parts pricing and ordering, and customer communication. Integrations with MOTOR, FleetNet, and QuickBooks make administrative work a snap.
Our customer portal lets your clients check on repair and maintenance progress. Fullbay works on any internet device, and all core upgrades and support are free.
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Flai
Flai is an AI communications platform built for car dealerships, designed to answer customers any time, across any channel, the way the best dealership employee would. Your best people know exactly how to turn an opportunity into an appointment; the problem is, they cannot be everywhere. Flai takes care of calls, SMS, and email before the team takes care of customers, helping dealerships never miss a single call, re-engage existing customers, turn recalls into booked appointments, follow up with leads instantly, capture after-hours prospects, and re-engage cold leads. For service, every call gets answered, appointments get scheduled, customers can be identified when they call, open recalls can be surfaced, and routine maintenance outreach can happen automatically. For sales, Flai follows up with leads just like the best rep would, checks inventory to answer questions accurately, alerts the team when human attention is needed, and can create leads in the CRM.
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Toma
Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows.
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