About
Autoflows is an aftersales automation platform for auto retail that lets dealership data do the work. Built to boost revenue, cut manual work, and improve the customer journey, Autoflows connects with DMS, CRM, OEM data, motor registries, and third-party data sources to identify the right customers for service, MOT, tires, recalls, deferred work, and more. It automatically scans repair orders and order lines, uses AI and text analytics to organize full repair order history into relevant services, then combines repair order history, appointment data, mileage patterns, and vehicle data to predict exactly which customers to contact and when. Once the opportunity is identified, Autoflows activates customers through personalized daily communication across email, SMS, WhatsApp, interactive messaging forms, and AI phone calls. Its Voice AI handles inbound service calls 24/7, including booking, diagnostics, status updates, rescheduling, additional work, and general enquiries.
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About
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Numa fixes customer experience & operations at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
European dealership aftersales teams that need AI automation to predict service opportunities, activate customers, and handle calls across every channel
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Audience
Dealerships interested in a Voice AI to improve their end-to-end customer experience, increase revenue, and handle missed calls.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€270 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAutoflows
Denmark
autoflows.com
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Company InformationNuma
Founded: 2019
United States
www.numa.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
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Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
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