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About

Autoflows is an aftersales automation platform for auto retail that lets dealership data do the work. Built to boost revenue, cut manual work, and improve the customer journey, Autoflows connects with DMS, CRM, OEM data, motor registries, and third-party data sources to identify the right customers for service, MOT, tires, recalls, deferred work, and more. It automatically scans repair orders and order lines, uses AI and text analytics to organize full repair order history into relevant services, then combines repair order history, appointment data, mileage patterns, and vehicle data to predict exactly which customers to contact and when. Once the opportunity is identified, Autoflows activates customers through personalized daily communication across email, SMS, WhatsApp, interactive messaging forms, and AI phone calls. Its Voice AI handles inbound service calls 24/7, including booking, diagnostics, status updates, rescheduling, additional work, and general enquiries.

About

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Numa fixes customer experience & operations at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

European dealership aftersales teams that need AI automation to predict service opportunities, activate customers, and handle calls across every channel

Audience

Dealerships interested in a Voice AI to improve their end-to-end customer experience, increase revenue, and handle missed calls.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€270 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Autoflows
Denmark
autoflows.com

Company Information

Numa
Founded: 2019
United States
www.numa.com

Alternatives

Alternatives

Categories

Categories

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Claim Autoflows and update features and information
Claim Autoflows and update features and information