Audience
Service operations seeking a tool to automate customer engagement, appointment booking, and lead conversion through an always-available conversational AI assistant
About Mia
Mia is an AI-powered conversational agent tailored for car dealerships that automates inbound and outbound customer communications 24/7. It handles calls, texts, and emails, understands multiple languages, and books appointments or routes inquiries based on a dealership’s operations. Mia integrates with dealership systems (inventory, CRM, service scheduling) to provide consistent, intelligent responses aligned with brand standards. It can function across sales, service, and reception workflows, converting missed connections into revenue while freeing human staff from repetitive tasks. Mia offers always-on availability, even after hours, and delivers conversational continuity, multilingual handling, and seamless escalation to staff when needed.
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Dealers can choose from six scalable suites—Foundations, Fundamentals, Vehicle Inventory, Modern Retail, Fixed Operations, and Intelligence—tailored to franchise, independent, and multi-rooftop needs.
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Company Information
Mia
United States
www.mia.inc/
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