11Sight
11Sight delivers enterprise-grade AI Agents designed for automotive and hospitality businesses to improve customer engagement and streamline operations. Acting as the first point of contact, these AI-powered service, front desk, sales, and outbound agents are available 24/7 to handle inquiries, schedule appointments, and escalate issues with full context. For dealerships, hotels, and service providers, this means fewer missed opportunities and smoother customer experiences. The outbound agent proactively reaches out with reminders, recall notices, and personalized updates to keep customers engaged. Hotels and dealerships benefit from seamless integrations, enabling instant customer support through kiosks, calls, or video rooms. By combining automation with human-like communication, 11Sight ensures revenue teams generate more pipeline, reduce no-shows, and maximize efficiency.
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Mia
Mia is an AI-powered conversational agent tailored for car dealerships that automates inbound and outbound customer communications 24/7. It handles calls, texts, and emails, understands multiple languages, and books appointments or routes inquiries based on a dealership’s operations. Mia integrates with dealership systems (inventory, CRM, service scheduling) to provide consistent, intelligent responses aligned with brand standards. It can function across sales, service, and reception workflows, converting missed connections into revenue while freeing human staff from repetitive tasks. Mia offers always-on availability, even after hours, and delivers conversational continuity, multilingual handling, and seamless escalation to staff when needed.
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BDC.AI
BDC.AI is an AI-powered BDC (Business Development Center) platform designed specifically for car dealerships to automate lead engagement across calls, texts, and email. It enables instant responses to incoming leads, follows up, sets appointments, and hot-transfers qualified calls to live staff, all in a matter of seconds. The agents are fully customizable to reflect your dealership’s tone, brand voice, and operational rules. The system integrates with over 20 CRM and DMS platforms, operates as an omnichannel solution (SMS, email, chat, social), and supports multilingual interactions in more than 10 languages. BDC.AI runs 24/7/365, so you never miss a lead, claims an average response time of around 2 seconds, and provides self-service tools for customers to schedule or manage their interactions. It offers enterprise-level security (SOC 2 compliance), detailed analytics down to individual salesperson performance, and end-of-day reporting for show and sale tracking.
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Matador AI
Matador is a conversational AI platform built specifically for auto dealerships to automate and optimize sales, service, and support interactions at scale. Their offerings include an AI sales agent for generating and nurturing leads, an AI service agent to drive service revenue and retention, and an AI call agent to never miss inbound calls, all powered by “AutomotiveGPT.” Matador surfaces key “opportunity searches” so teams know where to act next and automates workflows like SMS outreach, appointment booking, and follow-ups. It supports broadcast messaging, compliance, automations, video, and integrates deeply with dealer CRMs and lead tools. A browser extension lets users send texts directly from any CRM or web app using their business number, with templates, dynamic fields, scheduling, attachments, and synchronized messaging. The platform is trusted by over 1,000 dealerships.
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