Pam Integrations

REDCap is a secure web application for building and managing online surveys and databases. While REDCap can be used to collect virtually any type of data in any environment (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR), it is specifically geared to support online and offline data capture for research studies and operations. The REDCap Consortium, a vast support network of collaborators, is composed of thousands of active institutional partners in over one hundred countries who utilize and support their own individual REDCap systems. Please visit the Join page to learn how your non-profit organization can join the consortium, or explore the first section on our FAQ for other options to use REDCap.

ONE Platform is a fully-integrated, cloud-based system that connects your dealership, your customers, and third-party systems, to make your service department more efficient and deliver a better customer experience. If you’re looking to improve your service processes and make a significant impact to your bottom line, you need one integrated system that can connect all of the data, people, and processes in your service department. You need ONE Platform by Dealer-FX. Through our industry-leading partnerships and integrations, ONE Platform combines customer and vehicle information into one, simple-to-use solution that provides real-time access to all the data your service team needs. Throughout every stage of service, ONE Platform helps you provide an exceptional customer experience to fuel your dealership’s growth. Our solutions help you optimize every stage of service to ensure you are efficient and profitable.

CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between. Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform. Dealers can choose from six scalable suites—Foundations, Fundamentals, Vehicle Inventory, Modern Retail, Fixed Operations, and Intelligence—tailored to franchise, independent, and multi-rooftop needs. With over five decades in automotive software and 15,000+ dealers served, CDK offers scalable suites tailored to any dealership size — all with secure infrastructure, real-time data flow, and measurable performance impact.

Elevate profits with the only end-to-end service experience solution. Ready to maximize your dealership’s fixed ops revenue? Drive owner loyalty through one service experience platform. Xtime increases customer retention by transforming the ownership experience for automotive manufacturers and dealership service departments, thus increasing customer satisfaction while boosting dealer revenue and profitability. Xtime is a software solution that works by delivering the experience consumers demand, one that emphasizes value, convenience and trust. Xtime developed Spectrum, the industry’s first fully integrated, cloud-based auto repair shop management software that helps dealerships create an outstanding automotive ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality automotive service experience customers expect, and drives the growth automotive parts and service operations need.

Responsive. Results-driven. Optimizable for every OEM. Drive up your revenue while driving down vendor fees with XRM, a fully integrated CRM powerhouse built by dealers, for dealers. Whether on the floor or online, maintain an overview of all showroom activity in real time. Integrate with third-party lead providers to stay on top of your sales opportunities. Complete tasks and manage customer interactions from your mobile device. Wirelessly manage customer data and interactions. Accelerate deal processing with available license plate and driver’s license scanning. Monitor internet leads in real time and complete follow-up tasks wirelessly. View incentives and factory programs based on vehicle selection and customer credit history. Adjust customer payment options with retail, lease, and balloon deals. Cut deal times in half with professional electronic paperwork. Stay on top of all showroom activity in real time.

Tekion is the first and fastest cloud-native platform for automotive retail. Powered by Tekion AI, its platform leverages intelligent automation, real-time insights, and advanced decision support to enhance employee and customer experiences across the dealership ecosystem. Positively disrupting auto retail for the first time in over 50 years, Tekion has challenged the paradigm with its revolutionary platform: Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and large automotive enterprises, and Automotive Partner Cloud (APC) for technology and industry partners. Leveraging cutting-edge technology, big data and AI, Tekion unifies OEMs, dealers, and consumers—streamlining operations and enabling the most modern and efficient automotive retail experiences ever.