Audience
Car dealers and companies looking for a sales management software solution for their business needs
About XRM
Responsive. Results-driven. Optimizable for every OEM. Drive up your revenue while driving down vendor fees with XRM, a fully integrated CRM powerhouse built by dealers, for dealers. Whether on the floor or online, maintain an overview of all showroom activity in real time. Integrate with third-party lead providers to stay on top of your sales opportunities. Complete tasks and manage customer interactions from your mobile device. Wirelessly manage customer data and interactions. Accelerate deal processing with available license plate and driver’s license scanning. Monitor internet leads in real time and complete follow-up tasks wirelessly. View incentives and factory programs based on vehicle selection and customer credit history. Adjust customer payment options with retail, lease, and balloon deals. Cut deal times in half with professional electronic paperwork. Stay on top of all showroom activity in real time.
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All the features and modules required for an automotive distributor to manage its dealer network are available in OTOSOFT DMS software. Web-based cloud software technology. All dealers in one database in the cloud. Whole chassis service warranty history data warehouse. In the cloud and in a single database as big-data. All licenses in one database. All customers and potential customers in one database. Definitions of labor in a single database. Spare parts definitions in a single database. All dealer spare parts movements in a single database every dealer has its own movements. Distributors see the vehicle stock and spare parts stock in all dealers with one click. See showroom visitor traffic at all dealers with one click. View instant, daily, weekly monthly annual visitors, return to sales, loss sales and their reasons with one click. See the number of a service work orders with one click. See the number of vehicles entering the services with one click.
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Loop
Loop offers a modular, brand-tailored dealer performance management system built specifically for automotive, motorcycle, and agricultural OEMs and their dealer networks. It consolidates sales, after-sales, and customer-experience KPI data into one unified system to highlight revenue-opportunity gaps across your dealer network. Core modules include real-time dashboards and reports for tracking custom KPIs like sales vs target, test-drive conversion, parts turnover, and service retention; balanced scorecards and benchmarking to compare dealer-level performance; dealer-visit tools that assign actions, track follow-up and surface live blockers; audits and surveys to verify brand-compliance, showroom standards and inventory accuracy; a margin-programme module to monitor bonus potential and incentive attainment; and a sales-funnel tracker to view leads through test-drives, quotes and orders.
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Integrations
Company Information
Affinitiv
United States
www.affinitiv.com/sales/xrm/
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
XRM Frequently Asked Questions
XRM Product Features
Auto Dealer
Contact Database
Supported
Document Management
Supported
New Car Dealer
Supported
Website Integration
Supported
Accounting
Not Supported
Buy-Here-Pay-Here
Not Supported
Collections Management
Not Supported
Customer Database
Not Supported
F&I Management
Not Supported
Financing Management
Not Supported
Form Printing
Not Supported
Inventory Management
Not Supported
Lease Management
Not Supported
New Car Lot
Not Supported
Online Inventory
Not Supported
Parts Management
Not Supported
Sales Management
Not Supported
Service Department
Not Supported
Used Car Lot
Not Supported
