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About

Flai is an AI communications platform built for car dealerships, designed to answer customers any time, across any channel, the way the best dealership employee would. Your best people know exactly how to turn an opportunity into an appointment; the problem is, they cannot be everywhere. Flai takes care of calls, SMS, and email before the team takes care of customers, helping dealerships never miss a single call, re-engage existing customers, turn recalls into booked appointments, follow up with leads instantly, capture after-hours prospects, and re-engage cold leads. For service, every call gets answered, appointments get scheduled, customers can be identified when they call, open recalls can be surfaced, and routine maintenance outreach can happen automatically. For sales, Flai follows up with leads just like the best rep would, checks inventory to answer questions accurately, alerts the team when human attention is needed, and can create leads in the CRM.

About

Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Automotive dealership BDC and service managers who need AI to answer calls, follow up with leads, book appointments, and protect every customer opportunity

Audience

Dealership GMs, service directors, and fixed ops leaders who want every call answered and every customer kept.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Flai
United States
www.useflai.com

Company Information

Numa
Founded: 2019
United States
www.numa.com

Alternatives

Alternatives

Categories

Categories

Integrations

ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
AWS Cloud Development Kit (CDK)
CDK Global
Dealer-FX
DealerBuilt
Dealertrack DMS
PBS DMS
myKaarma
vAuto

Integrations

ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
AWS Cloud Development Kit (CDK)
CDK Global
Dealer-FX
DealerBuilt
Dealertrack DMS
PBS DMS
myKaarma
vAuto
Claim Flai and update features and information
Claim Flai and update features and information