FixMe.IT

FixMe.IT

Techinline
+
+

Related Products

  • ISL Light Remote Desktop
    1,575 Ratings
    Visit Website
  • Zoho Assist
    2,199 Ratings
    Visit Website
  • ScreenMeet
    34 Ratings
    Visit Website
  • NinjaOne
    6,017 Ratings
    Visit Website
  • ClickUp
    18,373 Ratings
    Visit Website
  • Thinfinity Workspace
    14 Ratings
    Visit Website
  • Admin By Request Endpoint Privilege Management
    98 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,242 Ratings
    Visit Website
  • Kasm Workspaces
    127 Ratings
    Visit Website

About

Cost-effective remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Seamlessly fast and easy to use, FixMe.IT instantly connects you to any remote computer and allows to transfer files as well as switch between multiple sessions, thereby saving you time, effort, and money. Purpose-built for sole proprietors, SMBs and global corporations across different sectors and industries, FixMe.IT offers multi-session handling, unattended access, 2FA, two-way desktop sharing, video-session recording, multi-window control, whiteboard tools, and much more.

About

Go from your desktop to any NoMachine-enabled computer at the speed of light. Thanks to our NX technology, NoMachine is the fastest and highest quality remote desktop you have ever tried. Get to any computer in the world in just a few clicks! Take what's important where you go and share with who you want! NoMachine is your own personal server, private and secure. Did we say NoMachine is free? No strings attached. Don't feel limited. Enjoy live audio and video from your remote PC. Watch DVDs, the TV, Hulu or YouTube videos from wherever you are. Or render your animated models. Whether you are a work-from-home artist or mobile engineer, your favorite software is always with you. Your folders, drives and devices, travel across machines in a snap. Print a file located on the remote computer to a local printer. Or do the opposite. Plug in any device into the other desktop. Pendrives, scanners and all your disks are ready to use as if they were physically there.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT professionals from businesses of all sizes and across various industries

Audience

Remote desktop software for everyone

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$32.50/month/seat
Annual subscription - $32.50 per seat / month (billed annually)
Monthly subscription - $39 per seat / month (billed monthly)
Free Version
Free Trial

Pricing

FREE
Pricing starts at: Free.

Pricing information: 1 connection, free for personal use.

More connections and more advanced tools are available in the Enterprise products.

Pricing per server, starting from $44.50 per year.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • This product saves me so much time. When I get a call from one of the reps or other works that are remote, I just open a session with them and I can see what they are doing. Cuts my call down from 30 min to troubleshoot to about 5 min.
  • Easy for customers to use in one-time support connections. Great for unlimited number of unattended access connections. Tech support is great. Great value.
  • Works well and is very intuitive. It makes it very easy to use and explain things to users. I like the feature that gives the users control of the access code. It gives them a greater peace of mind.
  • Easy of use. 150 unattended client limit. moved across multiple screens with ease. the pricing makes it much more affordable than the competition.
  • The remote support application from Techinline.com is an exceptionally efficient and cost effective solution for supporting Windows computers with a cost of only $300.00 per technician. Installation of the technician ("expert") application is quick and easy. Installation of the "client" application does not require administrative privileges for the user. Connecting to a client is fast with clear video and responsive controls. The application supports multiple monitors, permits the expert to reboot and reconnect to a client system with one button, and has many other features.

Cons

  • We have so many that have dual screens, it can be a issue sometimes. There is also a lag time with some connections but I believe that is the wifi on the users end.
  • Wish they could connect to Apple computers, as they currently only support PC's.
  • There are quite a few steps for users to perform before I can remote into their devices. It doesn't work on apple products.
  • Man, I can't think of anything.
  • I would like this application to support Chrome OS, Mac OS, and Linux clients.

Pros & Cons from Real Users

Pros

  • Its much faster, you can customize the codec and decoding features on both sides that permit to adapt to any hardware!

Cons

  • It seems a much more expensive rather than Anydesk, NoMachine allows 32 connections on business license, and Anydesk allows 20/500 in business license..

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Techinline
Founded: 2007
Canada
www.techinline.com/

Company Information

NoMachine
Founded: 2003
Luxembourg
www.nomachine.com

Alternatives

Alternatives

Apache Guacamole

Apache Guacamole

Apache Software Foundation
HelpWire

HelpWire

Electronic Team, Inc.

Categories

Categories

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

Cadence
Herfert Software
Leostream

Integrations

Cadence
Herfert Software
Leostream
Claim FixMe.IT and update features and information
Claim FixMe.IT and update features and information
Claim NoMachine and update features and information
Claim NoMachine and update features and information