InboxfulBokha
|
||||||
Related Products
|
||||||
About
Fivura is cloud-based estate and letting agent software for agencies and property managers in the UK and Gulf. It combines website chat, email and WhatsApp in one inbox with property and contact boards, calendars and bookings, offers, tenancies, rent invoicing, deposits, client accounts, landlord statements, maintenance, document templates and e-signatures. A branded client portal and AI assistant work on the agency’s existing website, enabling property searches, viewing bookings, repair reporting, invoice access and document signing. Fivura supports multiple branches and currencies, role-based permissions, audit trails and compliance certificate reminders, including UK and Oman rules. Each agency has an isolated database. AI tools summarize conversations and rewrite replies. All plans include every feature and the client portal. Pricing starts at GBP 35 per staff user per month excluding VAT. Setup, onboarding and training are free. Onboarding begins with a demo.
|
About
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Estate agents, letting agents, property managers and property management agencies in the UK and Gulf
|
Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
£35/user/month excl VAT
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationFivura
fivura.com
|
Company InformationBokha
Egypt
inboxful.net
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
|
||||||
Integrations
Facebook Messenger
Not Supported
Instagram
Not Supported
WhatsApp
Not Supported
|
Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
|
|||||
|
|
|