Inboxful

Inboxful

Bokha
+
+

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About

Fivura is cloud-based estate and letting agent software for agencies and property managers in the UK and Gulf. It combines website chat, email and WhatsApp in one inbox with property and contact boards, calendars and bookings, offers, tenancies, rent invoicing, deposits, client accounts, landlord statements, maintenance, document templates and e-signatures. A branded client portal and AI assistant work on the agency’s existing website, enabling property searches, viewing bookings, repair reporting, invoice access and document signing. Fivura supports multiple branches and currencies, role-based permissions, audit trails and compliance certificate reminders, including UK and Oman rules. Each agency has an isolated database. AI tools summarize conversations and rewrite replies. All plans include every feature and the client portal. Pricing starts at GBP 35 per staff user per month excluding VAT. Setup, onboarding and training are free. Onboarding begins with a demo.

About

Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Estate agents, letting agents, property managers and property management agencies in the UK and Gulf

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£35/user/month excl VAT
Free Version Not Supported
Free Trial Not Supported

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Fivura
fivura.com

Company Information

Bokha
Egypt
inboxful.net

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Tivio

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AskPortfoliq

PORTFOLIQ

Categories

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

Facebook Messenger Not Supported
Instagram Not Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Claim Fivura and update features and information
Claim Fivura and update features and information
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