SmartCOMMSmart Communications
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Related Products
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About
SocialChorus and Dynamic Signal have joined forces to become Firstup, a leader in the digital employee experience, empowering companies to put employees first by reaching, connecting, and engaging every worker, everywhere. Unblock the flow of employee connection with the workforce communication platform that connects your endpoints, comms channels and enterprise systems to create one seamless digital experience. Enjoy next-level communication and engagement capabilities that help you improve the employee experience and drive change. The Firstup platform transforms workforce communication by delivering content to any endpoint, personalized and professionally designed for engaging employee experiences. Orchestrate messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of your communications.
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About
The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and HR representatives looking for an employee communication and engagement platform solution
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Audience
Customer Communications Management software that helps companies maximize omnichannel experiences
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationFirstup
Founded: 2010
United States
firstup.io
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Company InformationSmart Communications
Founded: 2004
United States
www.smartcommunications.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Employee Advocacy Features
Content Controls / Compliance
Supported
Content Library Creation
Supported
Mobile Access
Supported
Post Scheduling
Supported
Push / Email Notifications
Supported
Reporting / Analytics
Supported
Social Sharing Gamification
Supported
Tiered User Permissions
Supported
Employee Communication Tools Features
Activity / News Feed
Not Supported
Audio / Video Conferencing
Not Supported
Blogs
Not Supported
Chat / Messaging
Supported
Employee Directory
Not Supported
Event Calendar
Not Supported
File Sharing
Supported
Knowledge Management
Not Supported
Newsletter Management
Not Supported
Surveys & Feedback
Not Supported
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Not Supported
Content Management
Supported
Email Distribution
Not Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
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Integrations
Adobe Marketo Engage
Supported
Deloitte Vaccine Management System
Supported
Facebook
Supported
Facebook Messenger
Supported
Google Analytics
Supported
Incept
Not Supported
Instagram
Supported
LinkedIn
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
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Integrations
Adobe Marketo Engage
Not Supported
Deloitte Vaccine Management System
Not Supported
Facebook
Not Supported
Facebook Messenger
Not Supported
Google Analytics
Not Supported
Incept
Supported
Instagram
Not Supported
LinkedIn
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
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