FirstVoice AIDigital Waves
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Related Products
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About
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
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About
Scout AI is a cloud-based AI front office for HVAC shops. It answers incoming calls around the clock, books or reschedules jobs in supported field-service systems, and responds to new leads from Meta lead ads and Google Local Services Ads. Its campaigns help shops follow up with quiet estimates and past customers, while invoice reminders can be sent after the shop approves the outreach. Scout Chat gives owners, office staff and technicians a shared way to ask about shop records, update customer information and add job details by voice or text. Scout connects with ServiceTitan, Housecall Pro and FieldEdge, allowing teams to keep their existing system while coordinating calls, texts and customer follow-up through one assistant.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.
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Audience
HVAC and home service businesses (field service shops)
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDigital Waves
New Zealand
www.firstvoice.co.nz
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Company InformationScout AI
United States
meetscoutai.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Calendly
Supported
Cliniko
Supported
Fergus
Supported
FieldEdge
Not Supported
Google Calendar
Supported
Housecall Pro
Not Supported
HubSpot CRM
Supported
Microsoft 365
Supported
ServiceM8
Supported
ServiceTitan
Not Supported
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Integrations
Calendly
Not Supported
Cliniko
Not Supported
Fergus
Not Supported
FieldEdge
Supported
Google Calendar
Not Supported
Housecall Pro
Supported
HubSpot CRM
Not Supported
Microsoft 365
Not Supported
ServiceM8
Not Supported
ServiceTitan
Supported
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