Audience
HVAC and home service businesses (field service shops)
About Scout AI
Scout AI is a cloud-based AI front office for HVAC shops. It answers incoming calls around the clock, books or reschedules jobs in supported field-service systems, and responds to new leads from Meta lead ads and Google Local Services Ads. Its campaigns help shops follow up with quiet estimates and past customers, while invoice reminders can be sent after the shop approves the outreach. Scout Chat gives owners, office staff and technicians a shared way to ask about shop records, update customer information and add job details by voice or text. Scout connects with ServiceTitan, Housecall Pro and FieldEdge, allowing teams to keep their existing system while coordinating calls, texts and customer follow-up through one assistant.
Other Popular Alternatives & Related Software
FieldEdge
FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster.
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ServiceTitan
Grow your home service business with ServiceTitan, the leading all-in-one software for residential HVAC, plumbing, electrical, and other home service businesses. ServiceTitan enables businesses to generate more leads and close more sales by offering a full range of tools in one platform. This includes call booking, customer experience, dispatching, marketing, and integrated financing.
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Help Scout
Delight customers by providing outstanding customer service like no other with Help Scout, a web-based help desk software. Suitable for for companies of all sizes, Help Scout enables businesses to deliver personalized support. The platform offers collaboration features to keep everyone on the same page, automated workflows, best in-class-reporting, an integrated knowledge base, and a robust API. Help Scout also integrates with voicemail services and live chat services like Olark and Snap Engage.
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Run a Call
Run a Call is the flat-price HVAC operating system for residential shops doing $1M–$5M in revenue. We replace ServiceTitan, Jobber, Housecall Pro, and FieldEdge with one price per shop, every feature included — no per-seat fees, no contracts, no early termination penalties.
Features:
• AI Receptionist — answers every ring 24/7, books the job before the homeowner hangs up
• Dispatch — drag-to-reassign board with drive time built in
• Estimates — Good/Better/Best presented on the truck, signed in seconds
• Jobs to Invoices — one record from sold to paid, auto-posts to QuickBooks
• Pricebook — Good/Better/Best with photos, on the truck
• Memberships — Comfort Club on one screen, auto-renew text-to-pay
• Mobile app — works offline, full product on the truck
• Client communication — calls, texts, email threaded against the address
Pricing: $499/month flat. Founding 25 shops lock $199/month for life. AI Receptionist add-on $99/month. White-glove setup.
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Integrations
Company Information
Scout AI
United States
meetscoutai.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
