FirstVoice AIDigital Waves
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Hello NoreenHelloNoreen
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Related Products
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About
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
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About
Hello Noreen is a cloud AI receptionist for small businesses that answers incoming phone calls and website chat, responds using business-specific information and rules, and captures caller or visitor details. It can collect appointment requests, share a booking link, request a callback, or route an enquiry to a team member. Businesses can forward an existing number to the service and configure follow-up through SMS, WhatsApp, or email. The product also supports integrations and workflow connections for updating CRM and scheduling systems, with setup depending on the selected plan and configuration. Hello Noreen is aimed at service-oriented small businesses, including home-service providers, dental practices, salons, property managers, and law firms that need an automated first point of contact for customer enquiries.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.
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Audience
Small businesses and service teams handling phone and website enquiries, including plumbers, dental practices, salons, property managers and law firms.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0
Pay as you go has no monthly subscription fee, with usage billed at $0.20 per minute. Growth is $99/month and includes 300 minutes; additional minutes are $0.15/minute. A 7-day free trial requires a payment card. Optional setup or customization costs depend on the selected service.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDigital Waves
New Zealand
www.firstvoice.co.nz
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Company InformationHelloNoreen
United Arab Emirates
hellonoreen.com
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Alternatives |
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Categories |
Categories |
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Integrations
Google Calendar
Supported
HubSpot CRM
Supported
Calendly
Supported
Cliniko
Supported
Fergus
Supported
Make
Not Supported
Microsoft 365
Supported
Microsoft Outlook
Not Supported
ServiceM8
Supported
Zapier
Not Supported
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Integrations
Google Calendar
Supported
HubSpot CRM
Supported
Calendly
Not Supported
Cliniko
Not Supported
Fergus
Not Supported
Make
Supported
Microsoft 365
Not Supported
Microsoft Outlook
Supported
ServiceM8
Not Supported
Zapier
Supported
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