FirstVoice AI

FirstVoice AI

Digital Waves
Hello Noreen

Hello Noreen

HelloNoreen
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About

FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.

About

Hello Noreen is a cloud AI receptionist for small businesses that answers incoming phone calls and website chat, responds using business-specific information and rules, and captures caller or visitor details. It can collect appointment requests, share a booking link, request a callback, or route an enquiry to a team member. Businesses can forward an existing number to the service and configure follow-up through SMS, WhatsApp, or email. The product also supports integrations and workflow connections for updating CRM and scheduling systems, with setup depending on the selected plan and configuration. Hello Noreen is aimed at service-oriented small businesses, including home-service providers, dental practices, salons, property managers, and law firms that need an automated first point of contact for customer enquiries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.

Audience

Small businesses and service teams handling phone and website enquiries, including plumbers, dental practices, salons, property managers and law firms.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Pay as you go has no monthly subscription fee, with usage billed at $0.20 per minute. Growth is $99/month and includes 300 minutes; additional minutes are $0.15/minute. A 7-day free trial requires a payment card. Optional setup or customization costs depend on the selected service.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Digital Waves
New Zealand
www.firstvoice.co.nz

Company Information

HelloNoreen
United Arab Emirates
hellonoreen.com

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Categories

AI Receptionists Supported

Categories

AI Receptionists Supported

Integrations

Google Calendar Supported
HubSpot CRM Supported
Calendly Supported
Cliniko Supported
Fergus Supported
Make Not Supported
Microsoft 365 Supported
Microsoft Outlook Not Supported
ServiceM8 Supported
Zapier Not Supported

Integrations

Google Calendar Supported
HubSpot CRM Supported
Calendly Not Supported
Cliniko Not Supported
Fergus Not Supported
Make Supported
Microsoft 365 Not Supported
Microsoft Outlook Supported
ServiceM8 Not Supported
Zapier Supported
Claim FirstVoice AI and update features and information
Claim FirstVoice AI and update features and information
Claim Hello Noreen and update features and information
Claim Hello Noreen and update features and information