Hello Noreen

CallMinded is a cloud-based AI receptionist for small service businesses that need help handling inbound calls when staff cannot answer. Its AI receptionist, Josie, responds using business-approved information and configured rules, including the business’s services, hours, service area, greeting, and questions. It can collect caller details, the reason for the call, and service or appointment requests, then provide the team with a structured summary for follow-up. Businesses can set instructions and exclusions and test call forwarding from their existing phone number during setup. Appointment requests are passed to staff for review rather than treated as confirmed bookings. The product is designed for businesses such as garages, home-service contractors, cleaners, and pet groomers that want to capture call information and organize follow-up through a web dashboard.

Wattle AI is a cloud-based AI receptionist for small businesses and service teams that handle customer enquiries by phone. It answers calls around the clock, follows configurable questions and call flows, captures caller details, and can schedule appointments on supported plans. It supports a web agent, WhatsApp Business calling, and SMS, bringing conversations into a shared inbox with customer profiles, call recordings, transcripts, summaries, and staff handoff. Teams can configure voice agents, set instructions and guardrails, route urgent calls, and connect calendars, spreadsheets, accounting tools, and workflow services. Use cases include after-hours and overflow answering, appointment booking, job and maintenance intake, clinic and salon enquiries, restaurant reservations, and staff follow-up. Monthly plans include call minutes; Australian mobile numbers, outbound calls, and transfers may be billed separately.