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About

Accounting. Billing. Banking. SaaS & Ecommerce. Together in one solution. For Accountants, Lenders & Acquirers. FirstOfficer is the original reporting tool for startups. Now all those battle-tested integrations, tools, and benchmarks are yours. Effortlessly onboard your Clients, Prospects or Portfolio Companies. A green circle with green checkmark in the center Configurable Onboarding: Setup an onboarding the way you want to share with your clients. A green circle with a green checkmark in the center White Label Experience: Match the onboarding experience to your brand. Are you trying to decide if you should just build the integrations you need? Trust us when we say you're going to encounter THOUSANDS of edge cases, especially with Subscription billing. And the maintenance will never end. FirstOfficer is the original reporting tool for startups. Now all those battle-tested integrations, tools, and benchmarks are yours.

About

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive performance in your contact center. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Accountants, lenders and acquirers seeking an onboard and reporting solution for SMB financial data

Audience

Companies that need an advanced Debt Collection solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FirstOfficer
Founded: 2014
Finland
www.firstofficer.io

Company Information

LiveVox
Founded: 2000
United States
www.livevox.com

Alternatives

Alternatives

Greenestep ERP

Greenestep ERP

Greenestep

Categories

Categories

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Not Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Not Supported
Payment Plans Supported
Transaction Management Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Supported

Integrations

App Store Supported
CommunityWFM Not Supported
FreeAgent Supported
FreshBooks Supported
Oreka TR Not Supported
PayPal Supported
Plaid Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Recurly Supported
Sage Accounting Supported
Sedric AI Not Supported
Shopify Supported
Solutions by Text Not Supported
SpeechIQ Not Supported
Stripe Supported
Wave Accounting Supported
WooCommerce Supported
Xero Supported

Integrations

App Store Not Supported
CommunityWFM Supported
FreeAgent Not Supported
FreshBooks Not Supported
Oreka TR Supported
PayPal Not Supported
Plaid Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Recurly Not Supported
Sage Accounting Not Supported
Sedric AI Supported
Shopify Not Supported
Solutions by Text Supported
SpeechIQ Supported
Stripe Not Supported
Wave Accounting Not Supported
WooCommerce Not Supported
Xero Not Supported
Claim FirstOfficer and update features and information
Claim FirstOfficer and update features and information
Claim LiveVox and update features and information
Claim LiveVox and update features and information