Filestage vs. Usersnap Comparison


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About Filestage is the enterprise-ready online proofing software that helps teams to get their work reviewed and approved faster. Filestage streamlines, organizes and automates feedback on files throughout the proofing process, while reducing errors and ensuring compliance guides are met. Enable colleagues and clients to view and annotate files in real-time for marketing campaigns, video production, website design, product catalogues or anything else - and to approve files when they are complete. This makes Filestage a perfect fit for creative agencies as well as marketing teams of small, medium and enterprise companies. With customers such as Sixt, Lufthansa, NBC Universal, Sharp, GroupM and many more, over 530k users worldwide have uploaded and proofed more than 5.2m files with Filestage.	About Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Creative agencies as well as marketing teams of small, medium and enterprise companies.	Audience Product Managers, CX Managers, CS Managers, Marketers, UX Researchers, UX Designers, Software Developers, QA Managers, Project Managers, Software Companies, e-Commerce Companies, Web Design Agencies, Digital Agencies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €89.00/month Starter: €89.00/month Pro: €219.00/month Enterprise: flexible Free Version Not Supported Free Trial Supported	Pricing $69.00/month Startup - $69/mo. Start Free Trial. 10 team members. 5 projects. Unlimited feedback. Company - $129/mo. Start Free Trial. 15 team members. 10 projects. Unlimited feedback. Enterprise - Let's talk! Unlimited team members. Unlimited projects. SSO, webhooks, REST API. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Easily customizable, ease of installation, and integrations with many platforms. Group plans and billing options. Excellent support. Easy screenshotting for our users, no complex form. It was easy to install and maintain. Great customer service. Modern design of the UI. Made our QA process quite faster and smoother. It provides great customizations to design using its pre but templates. It's very easy to deploy on any website. No coding required to design or deploy. Helps to gather customer feedback on a business website. Cons The only thing I can think of is that they can more customization options- and maybe a chat feature? Would love to have an MS teams integration. We want to scale our usage of more feedback types of Usersnap, but we need a folder structure which is on the roadmap but not there yet. Overall it's an outstanding tool. Never faced any issues.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Filestage Founded: 2015 Germany www.filestage.io	Company Information Usersnap Founded: 2013 Austria usersnap.com/
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Categories Brand Management Supported Collaboration Supported Content Collaboration Supported Design Feedback Supported Document Collaboration Supported Document Management Supported Marketing Compliance Supported Online Proofing Supported Team Communication Supported Video Review & Collaboration Supported Visual Feedback Supported Workflow Management Supported	Categories Bug Tracking Supported Complaint Management Supported Customer Experience Supported Customer Feedback Supported Customer Service Supported Customer Success Supported Design Feedback Supported Digital Experience Platforms (DXP) Supported Issue Tracking Supported Product Management Supported Quality Management Supported Usability Testing Supported User Research Supported UX Supported Visual Feedback Supported
Show More Features Brand Management Features Approval Process Control Supported Artwork Management Supported Asset Management Supported Change Management Supported Fulfillment Distribution Not Supported Project Management Supported Collaboration Features Brainstorming Supported Calendar Management Not Supported Chat / Messaging Not Supported Contact Management Not Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Not Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Not Supported Document Capture Not Supported Document Conversion Not Supported Document Delivery Supported Document Indexing Not Supported Document Retention Not Supported Electronic Signature Not Supported Email Management Not Supported File Recovery Not Supported File Type Conversion Supported Forms Management Not Supported Full Text Search Supported Offline Access Not Supported Optical Character Recognition Not Supported Print Management Supported Version Control Supported Online Proofing Features Audit Trail Supported Due Date Tracking Supported File Sharing Supported Markup Tools Supported Role-Based Permissions Supported Status Tracking Supported Version Control Supported Team Communication Features Activity / News Feed Supported Audio Calls Not Supported Calendar Management Not Supported Chat / Messaging Not Supported Discussion Threads Supported File Sharing Supported Mobile Access Not Supported Push Notifications Not Supported Search Not Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Not Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Not Supported Graphical Workflow Editor Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported	Show More Features Bug Tracking Features Backlog Management Supported Filtering Supported Issue Tracking Supported Release Management Not Supported Task Management Not Supported Ticket Management Supported Workflow Management Supported Complaint Management Features Case Management Not Supported Complaint Classification Supported Corrective Actions (CAPA) Not Supported Customer Complaint Tracking Supported Feedback Management Supported Forms Management Supported Issue Tracking Supported Quality Assurance Management Supported Routing Supported Self Service Portal Not Supported Social Media Monitoring Not Supported Survey Management Supported Customer Experience Features Action Management Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Not Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Supported Customer Engagement Not Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Not Supported Digital Experience Platforms (DXP) Features Alerts / Notifications Supported Auto-Tagging Supported Blogs Not Supported Calendar Not Supported Content Modeling Not Supported Digital Asset Management Not Supported File Sharing Not Supported Form Builder Supported Forums / Message Boards Not Supported Headless CMS Not Supported Knowledge Base Supported Performance Monitoring Not Supported Personalization / Segmentation Not Supported Reporting / Analytics Supported Surveys / Polls Supported Templates Not Supported User Management / Permissions Supported Version Control Not Supported Wiki Not Supported Workflow Management Not Supported Issue Tracking Features Assignment Management Not Supported Dashboard Supported Escalation Management Not Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Not Supported Project Management Supported Recurring Issues Not Supported Scheduling Not Supported Task Management Supported Product Management Features Collaboration Supported Feedback Collection Supported Idea Management Supported Milestone Tracking Not Supported Prioritization Supported Product Roadmapping Not Supported Release Management Not Supported Requirements Management Not Supported Resource Management Not Supported Workflow Management Not Supported Quality Management Features Audit Management Not Supported Complaint Management Supported Compliance Management Not Supported Corrective and Preventive Actions (CAPA) Supported Defect Tracking Supported Document Control Supported Equipment Management Supported ISO Standards Management Not Supported Maintenance Management Not Supported Risk Management Not Supported Supplier Quality Control Not Supported Training Management Not Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Not Supported Prototyping Not Supported Screen Activity Recording Not Supported Unmoderated Testing Not Supported Usability Testing Supported User Journeys Supported User Research Supported
Integrations Asana Supported Basecamp Supported Jira Supported Jira Work Management Supported Slack Supported Stackreaction Supported Trello Supported Azure DevOps Server Not Supported Basecamp Scout Not Supported Gemini Testing Not Supported Google Analytics Not Supported Google Drive Supported Intercom Not Supported Redbooth Not Supported Redmine Not Supported Smartsheet Supported Teamwork.com Not Supported Trac Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 12 Integrations	Integrations Asana Supported Basecamp Supported Jira Supported Jira Work Management Supported Slack Supported Stackreaction Supported Trello Supported Azure DevOps Server Supported Basecamp Scout Supported Gemini Testing Supported Google Analytics Supported Google Drive Not Supported Intercom Supported Redbooth Supported Redmine Supported Smartsheet Not Supported Teamwork.com Supported Trac Supported Zapier Supported Zendesk Supported Show More Integrations View All 33 Integrations
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