TechCX

TechCX

IVO
+
+

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About

By integrating multi media features and cloud services, Fieldteam connects the team in your office with the team out in the field providing real time information about where they are and what they are working on. Everything a field worker needs to know about their jobs now in the palm of their hand. Message the office, team members or site contacts. View job information, including video, photos and audio notes. Fieldteam helps you from Start to finish on every job and quote your company does. From the time your service staff take the phone call Fieldteam goes into action. The Smartphone Apps for your workers will allow your plumbing business to save time by reducing the amount of time your workers spend in the office.When a job is added into the system and assigned to one of your workers it will show up in their calendar instantly. This will add dozens of billable hours to your bottom line every month alone.

About

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field Service Management software for companies

Audience

Companies, businesses and brands interested in a solution to improve their customer experience services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fieldteam
Australia
www.fieldteam.com.au

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience

Alternatives

Alternatives

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opsmanager

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Bezlio

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Less Paper

Less Paper

Less Paper Co.

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

No info available.

Integrations

No info available.
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