ServiceBench

ServiceBench

Asurion Services
+
+

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About

Every business owner knows that the best solutions are the ones that save time and help maximize profits. FieldSurf is a cloud-based field service management software system that helps you to streamline your scheduling and dispatching, manages inventory control, enables you to invoice your customers electronically, and enables you to determine the exact location of your technicians in the field using GPS. FieldSurf lets you put your entire business in the palm of your hand. FieldSurf is Mobile, Cloud-based, Completely Responsive, and is accessible from any desktop browser or smartphone. With our field service management software, you can now manage your entire business from anywhere. Setup and installation is easy. Simply register with FieldSurf, download the app at Google Play or iTunes, install it on your computer, and you're up and running. Web-based, 100% mobile. Drag-and-drop features make working on FieldSurf a cinch.

About

Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service professionals seeking a solution to manage all their operations

Audience

Businesses searching for a solution to improve their customer experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FieldSurf
Founded: 2013
United States
fieldsurf.com

Company Information

Asurion Services
www.asurion.com/servicebench/

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

Repair-CRM

Repair-CRM

E-Software
NewWaySERVICE

NewWaySERVICE

OroLogic Inc.

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Supported

Integrations

Rossware Not Supported
ServiceWorks Not Supported

Integrations

Rossware Supported
ServiceWorks Supported
Claim FieldSurf and update features and information
Claim FieldSurf and update features and information
Claim ServiceBench and update features and information
Claim ServiceBench and update features and information