TechCX

TechCX

IVO
+
+

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About

#1 Industry-leading CRM/ERP designed by Service industry Professionals. Field Pros helps companies track each critical aspect of the business, such as project management, fleet tracking, to collecting payments. We help companies with crews run efficiently and effectively. Our founders have 35+ years of experience running service companies, taking on our knowledge of the industry, and combined with artificial intelligence; we have designed the most cutting cloud CRM designed for the service industry. Our platform is designed for the service industry regardless of the trade, your company can take advantage of the cutting edge technologies which will allow you to run your company more efficiently and effectively.

About

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Service industry professionals that need a powerful CRM/ERP system

Audience

Companies, businesses and brands interested in a solution to improve their customer experience services

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

https://fieldpros.ai/contact/
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Field Pros
United States
fieldpros.ai/

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience

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Categories

CRM Supported
ERP Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported

ERP Features

Accounting Integration Not Supported
Accounting Management Not Supported
CRM Supported
Dashboard Supported
Distribution Management Not Supported
Enterprise Asset Management Not Supported
Financial Management Not Supported
HR Management Not Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Not Supported
Purchasing Not Supported
Reporting/Analytics Supported
Sales Management Supported
Supply Chain Management Not Supported
Warehouse Management Not Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

Docusign Supported
Google Ads Supported
Google Analytics Supported
Mailchimp Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Twilio Supported
Zillow Supported
Zillow Rental Manager Supported

Integrations

Docusign Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Mailchimp Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Twilio Not Supported
Zillow Not Supported
Zillow Rental Manager Not Supported
Claim Field Pros and update features and information
Claim Field Pros and update features and information
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Claim TechCX and update features and information